CFPB · Single-product concentration

Eustis Mortgage Corporation

11 CFPB complaints · 72.7% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

11 CFPB complaints

Eustis Mortgage Corporation: 72.7% of 11 CFPB complaints sit in "Mortgage". Timely 100% · relief 45.5%. Allegations, not findings.

  • Single-product concentration
  • +100% filings 2018 to 2025

CFPB relief outcome brief

CCDB company eustis-mortgage-corporation

45.5% relief · 100% timely · 11 filings · Mortgage

Nearest relief peer: Acra Intermediate Holdings, LLC (47% relief)

Eustis Mortgage Corporation …45.5%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Eustis Mortgage Corporation and nearest filing-volume peers

Eustis Mortgage Corporation closes 45.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Eustis Mortgage Corporation's 11 filings include narrative text

45.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 45.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Eustis Mortgage Corporation complaint mix by product

Total complaints: 11

Eustis Mortgage Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 11 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 8 complaints (72.7%), resolution 50.0% Mortgage 72.7% Credit reporting: 1 complaints (9.1%), resolution 100.0% Credit reporting 9.1% Debt collection: 1 complaints (9.1%), resolution 0.0% Debt collection 9.1% Credit reporting,: 1 complaints (9.1%), resolution 0.0% Credit reporting, 9.1%
  • Mortgage 8 72.7% 50% relief
  • Credit reporting 1 9.1% 100% relief
  • Debt collection 1 9.1% 0% relief
  • Credit reporting, 1 9.1% 0% relief

How Eustis Mortgage Corporation's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 8
Credit reporting or other personal consumer reports 1
Debt collection 1
Credit reporting, credit repair services, or other personal consumer reports 1

Concentrated filing states for Eustis Mortgage Corporation

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
LA
54.5% of this company's filings
LA6TX3OH1

Eustis Mortgage Corporation rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2025
2
+100% vs 2018
0.511.522.533.5 201820202021202320242025 2

Top States

State Complaints
LA 6
TX 3
OH 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 4
Improper use of your report 2
Trouble during payment process 1
Problem with a company's investigation into an existing problem 1
Struggling to pay mortgage 1
False statements or representation 1
Closing on a mortgage 1

Yearly Trend

Year Complaints Timely
2018 1 100%
2020 1 100%
2021 2 100%
2023 3 100%
2024 2 100%
2025 2 100%

Source: CFPB Consumer Complaint Database

Eustis Mortgage Corporation filings cluster in one product

Eustis Mortgage Corporation's 11 logged complaints stay concentrated: only 3 states show a filing. 45.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2025-10-01.

Eustis Mortgage Corporation answers 100% of complaints inside the CFPB's tracked window and closes 54.5% with a written explanation. 45.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Eustis Mortgage Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Eustis Mortgage Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Eustis Mortgage Corporation (100% timely; 45.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration