CFPB · Mid-pack CFPB posture
Altisource Portfolio Solutions, S.à r.l.
369 CFPB complaints · 46 states · top issue Communication tactics.
Altisource Portfolio Solutions, S.à r.l. has 369 consumer complaints in the CFPB public database. Timely response is 98.6%; 20.6% closed with relief; top product Debt collection. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- -78.3% filings 2013 to 2026
CFPB relief outcome brief
CCDB company altisource-portfolio-solutions-s-r-l
20.6% relief · 98.6% timely · 369 filings · Debt collection
Same-product relief peers
Nearest relief peer: Cavalry Investments, LLC (20.8% relief)
Altisource Portfolio Solutions, S.à r.l. closes 20.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 369 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Altisource Portfolio Solutions, S.à r.l. complaint mix by product
- Debt collection 239 65.3% – 21% relief
- Mortgage 95 26.0% – 23% relief
- Credit reporting 20 5.5% – 0% relief
- Credit reporting, 5 1.4% – 0% relief
- Credit card 3 0.8% – 33% relief
- Checking or 2 0.5% – 0% relief
- Credit card 2 0.5% – 0% relief
How Altisource Portfolio Solutions, S.à r.l.'s 369 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 239 |
| Mortgage | 95 |
| Credit reporting or other personal consumer reports | 20 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Credit card | 3 |
| Checking or savings account | 2 |
| Credit card or prepaid card | 2 |
| Debt or credit management | 1 |
| Bank account or service | 1 |
| Credit reporting | 1 |
Nationwide filing states for Altisource Portfolio Solutions, S.à r.l.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 15.2% of this company's filings
Altisource Portfolio Solutions, S.à r.l. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- -78.3% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 56 |
| NY | 30 |
| FL | 30 |
| TX | 25 |
| IL | 23 |
| GA | 19 |
| NJ | 16 |
| PA | 15 |
| MD | 10 |
| VA | 9 |
| MI | 8 |
| AZ | 8 |
| IN | 7 |
| WI | 7 |
| NC | 6 |
| NV | 6 |
| MA | 6 |
| DC | 6 |
| MN | 6 |
| WA | 6 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 50 |
| Attempts to collect debt not owed | 47 |
| Cont'd attempts collect debt not owed | 45 |
| Loan modification,collection,foreclosure | 42 |
| Disclosure verification of debt | 32 |
| Improper use of your report | 24 |
| False statements or representation | 19 |
| Written notification about debt | 18 |
| Improper contact or sharing of info | 12 |
| Settlement process and costs | 12 |
| Took or threatened to take negative or legal action | 11 |
| Loan servicing, payments, escrow account | 10 |
| Struggling to pay mortgage | 9 |
| Trouble during payment process | 8 |
| Closing on a mortgage | 5 |
| Incorrect information on your report | 3 |
| Credit decision / Underwriting | 3 |
| Taking/threatening an illegal action | 3 |
| Identity theft / Fraud / Embezzlement | 3 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 23 | 95.7% |
| 2014 | 59 | 98.3% |
| 2015 | 60 | 100% |
| 2016 | 42 | 100% |
| 2017 | 57 | 100% |
| 2018 | 59 | 100% |
| 2019 | 31 | 100% |
| 2020 | 1 | 100% |
| 2022 | 4 | 100% |
| 2023 | 8 | 100% |
| 2024 | 10 | 100% |
| 2025 | 10 | 80% |
| 2026 | 5 | 80% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Altisource Portfolio Solutions, S.à r.l.
Altisource Portfolio Solutions, S.à r.l.'s 369 logged complaints reach a nationwide footprint - 46 states have at least one filing. Only 33.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-05-15.
Altisource Portfolio Solutions, S.à r.l. answers 98.6% of complaints inside the CFPB's tracked window and closes 79.4% with a written explanation. 20.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Altisource Portfolio Solutions, S.à r.l..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Altisource Portfolio Solutions, S.à r.l.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 369.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.6%.
- Block, Inc. Δ 0.0 pts · 66.9K complaints 98.6%timely
- Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) Δ 0.0 pts · 4.0K complaints 98.6%timely
- RoundPoint Mortgage Servicing LLC Δ 0.0 pts · 3.0K complaints 98.6%timely
- Foris DAX, Inc. Δ 0.0 pts · 1.1K complaints 98.6%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Altisource Portfolio Solutions, S.à r.l. (98.6% timely; 20.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture