Total complaints
32
Filed since 2016
32 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
32 consumer complaints filed with the CFPB
This profile shows E MORTGAGE MANAGEMENT, LLC's complaint history from CFPB public records. 32 consumers have filed complaints since 2016. The company has a 90.6% timely response rate and has provided relief in 12.5% of cases.
Total complaints
32
Filed since 2016
Timely response
90.6%
CFPB-tracked response window
Relief rate
12.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How E MORTGAGE MANAGEMENT, LLC's 32 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 31 |
| Debt collection | 1 |
| State | Complaints |
|---|---|
| NJ | 7 |
| FL | 6 |
| PA | 4 |
| SC | 3 |
| CA | 3 |
| MI | 2 |
| NH | 2 |
| IL | 1 |
| CT | 1 |
| AZ | 1 |
| OR | 1 |
| DE | 1 |
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 9 |
| Trouble during payment process | 6 |
| Applying for a mortgage or refinancing an existing mortgage | 5 |
| Struggling to pay mortgage | 4 |
| Incorrect information on your report | 2 |
| Application, originator, mortgage broker | 2 |
| Attempts to collect debt not owed | 1 |
| Settlement process and costs | 1 |
| Credit decision / Underwriting | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 50% |
| 2017 | 6 | 83.3% |
| 2018 | 3 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 5 | 100% |
| 2023 | 3 | 66.7% |
| 2024 | 4 | 100% |
| 2025 | 5 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
E MORTGAGE MANAGEMENT, LLC has accumulated 32 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 15 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2026-01-27, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, E MORTGAGE MANAGEMENT, LLC reports a 90.6% timely-response rate and has closed 87.5% of cases with a written explanation to the consumer. 12.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Closing on a mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating E MORTGAGE MANAGEMENT, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
E MORTGAGE MANAGEMENT, LLC has received 32 consumer complaints filed with the Consumer Financial Protection Bureau.
E MORTGAGE MANAGEMENT, LLC has a 90.6% timely response rate to CFPB complaints.
The most common issue reported against E MORTGAGE MANAGEMENT, LLC is "Closing on a mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.