CFPB · Single-product concentration
E Mortgage Management, LLC
37 CFPB complaints · 94.6% in "Mortgage" · top issue Closing on a mortgage.
E Mortgage Management, LLC: 94.6% of 37 CFPB complaints sit in "Mortgage". Timely 89.2% · relief 10.8%. Allegations, not findings.
- Single-product concentration
- -50% filings 2016 to 2026
CFPB relief outcome brief
CCDB company e-mortgage-management-llc
10.8% relief · 89.2% timely · 37 filings · Mortgage
Same-product relief peers
Nearest relief peer: Sierra Pacific Mortgage (10.9% relief)
E Mortgage Management, LLC closes 10.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of E Mortgage Management, LLC's 37 filings include narrative text
54.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
E Mortgage Management, LLC complaint mix by product
- Mortgage 35 94.6% – 11% relief
- Credit reporting 1 2.7% – 0% relief
- Debt collection 1 2.7% – 0% relief
How E Mortgage Management, LLC's 37 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 35 |
| Credit reporting or other personal consumer reports | 1 |
| Debt collection | 1 |
Where E Mortgage Management, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NJ
- 21.6% of this company's filings
E Mortgage Management, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2016
Top States
| State | Complaints |
|---|---|
| NJ | 8 |
| FL | 7 |
| PA | 5 |
| SC | 3 |
| CA | 3 |
| MI | 2 |
| NH | 2 |
| IL | 1 |
| DE | 1 |
| CT | 1 |
| OR | 1 |
| VA | 1 |
| AZ | 1 |
| MA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 10 |
| Trouble during payment process | 7 |
| Applying for a mortgage or refinancing an existing mortgage | 6 |
| Struggling to pay mortgage | 5 |
| Incorrect information on your report | 3 |
| Application, originator, mortgage broker | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Attempts to collect debt not owed | 1 |
| Credit decision / Underwriting | 1 |
| Settlement process and costs | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 50% |
| 2017 | 6 | 83.3% |
| 2018 | 3 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 5 | 100% |
| 2023 | 5 | 60% |
| 2024 | 6 | 100% |
| 2025 | 5 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
E Mortgage Management, LLC filings cluster in one product
E Mortgage Management, LLC's 37 logged complaints stay concentrated: only 14 states show a filing. 54.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-01-27.
E Mortgage Management, LLC answers 89.2% of complaints inside the CFPB's tracked window and closes 89.2% with a written explanation. 10.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about E Mortgage Management, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for E Mortgage Management, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 37.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 89.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for E Mortgage Management, LLC (89.2% timely; 10.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration