CFPB · Mid-pack CFPB posture

Driveway Finance Corporation

337 CFPB complaints · 37 states · top issue Incorrect information on your report.

337 CFPB complaints

Driveway Finance Corporation has 337 consumer complaints in the CFPB public database. Timely response is 99.7%; 0.3% closed with relief; top product Vehicle loan or lease. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +1800% filings 2021 to 2026

CFPB relief outcome brief

CCDB company driveway-finance-corporation

0.3% relief · 99.7% timely · 337 filings · Vehicle loan or lease

Nearest relief peer: Byrider Franchising, LLC (0.3% relief)

Driveway Finance Corporation…0.3%Arbor Residential Mortgage L…0.3%Fidelity National Financial,…0.9%Consumer Financial Services …0.6%Transform Credit Inc.21.2%
Closed-with-relief % among Driveway Finance Corporation and nearest filing-volume peers

Driveway Finance Corporation closes 0.3% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 337 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 99.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Driveway Finance Corporation complaint mix by product

Total complaints: 337

Driveway Finance Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 337 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 170 complaints (50.6%), resolution 0.0% Vehicle loan 50.6% Credit reporting: 101 complaints (30.1%), resolution 1.0% Credit reporting 30.1% Debt collection: 37 complaints (11.0%), resolution 0.0% Debt collection 11.0% Credit reporting,: 20 complaints (6.0%), resolution 0.0% Payday loan,: 4 complaints (1.2%), resolution 0.0% Payday loan,: 2 complaints (0.6%), resolution 0.0% Money transfer,: 2 complaints (0.6%), resolution 0.0%
  • Vehicle loan 170 50.6% 0% relief
  • Credit reporting 101 30.1% 1% relief
  • Debt collection 37 11.0% 0% relief
  • Credit reporting, 20 6.0% 0% relief
  • Payday loan, 4 1.2% 0% relief
  • Payday loan, 2 0.6% 0% relief
  • Money transfer, 2 0.6% 0% relief

How Driveway Finance Corporation's 337 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 170
Credit reporting or other personal consumer reports 101
Debt collection 37
Credit reporting, credit repair services, or other personal consumer reports 20
Payday loan, title loan, personal loan, or advance loan 4
Payday loan, title loan, or personal loan 2
Money transfer, virtual currency, or money service 2
Credit card 1

Where Driveway Finance Corporation complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
22.3% of this company's filings
CA75FL46TX44MI28NJ20PA12NV12NY11

Driveway Finance Corporation rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
76
+1800% vs 2021
050100150 202120222023202420252026 76

Top States

State Complaints
CA 75
FL 46
TX 44
MI 28
NJ 20
PA 12
NV 12
NY 11
VA 8
GA 6
MS 6
WA 5
LA 4
OR 4
MO 4
IN 4
VI 4
IL 3
MT 3
AL 3

Top Issues

Issue Complaints
Incorrect information on your report 74
Managing the loan or lease 64
Improper use of your report 38
Repossession 29
Problems at the end of the loan or lease 28
Getting a loan or lease 24
Problem with a company's investigation into an existing problem 20
Attempts to collect debt not owed 13
Took or threatened to take negative or legal action 11
Struggling to pay your loan 9
Written notification about debt 7
False statements or representation 6
Credit monitoring or identity theft protection services 3
Problem with the payoff process at the end of the loan 2
Problem when making payments 2
Charged fees or interest you didn't expect 2
Fraud or scam 1
Identity theft protection or other monitoring services 1
Lost or stolen money order 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2021 4 100%
2022 15 100%
2023 40 100%
2024 71 98.6%
2025 131 100%
2026 76 100%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Driveway Finance Corporation

Driveway Finance Corporation's 337 logged complaints stay concentrated: only 37 states show a filing. Only 39.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2026-06-18.

Driveway Finance Corporation answers 99.7% of complaints inside the CFPB's tracked window and closes 99.4% with a written explanation. 0.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Driveway Finance Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Driveway Finance Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Driveway Finance Corporation (99.7% timely; 0.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture