Driveway Finance Corporation
337 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Driveway Finance Corporation complaint mix by product
- Vehicle loan 170 50.6% – 0% relief
- Credit reporting 101 30.1% – 1% relief
- Debt collection 37 11.0% – 0% relief
- Credit reporting, 20 6.0% – 0% relief
- Payday loan, 4 1.2% – 0% relief
- Payday loan, 2 0.6% – 0% relief
- Money transfer, 2 0.6% – 0% relief
How Driveway Finance Corporation's 337 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 170 |
| Credit reporting or other personal consumer reports | 101 |
| Debt collection | 37 |
| Credit reporting, credit repair services, or other personal consumer reports | 20 |
| Payday loan, title loan, personal loan, or advance loan | 4 |
| Payday loan, title loan, or personal loan | 2 |
| Money transfer, virtual currency, or money service | 2 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 75 |
| FL | 46 |
| TX | 44 |
| MI | 28 |
| NJ | 20 |
| PA | 12 |
| NV | 12 |
| NY | 11 |
| VA | 8 |
| GA | 6 |
| MS | 6 |
| WA | 5 |
| LA | 4 |
| OR | 4 |
| MO | 4 |
| IN | 4 |
| VI | 4 |
| IL | 3 |
| MT | 3 |
| AL | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 74 |
| Managing the loan or lease | 64 |
| Improper use of your report | 38 |
| Repossession | 29 |
| Problems at the end of the loan or lease | 28 |
| Getting a loan or lease | 24 |
| Problem with a company's investigation into an existing problem | 20 |
| Attempts to collect debt not owed | 13 |
| Took or threatened to take negative or legal action | 11 |
| Struggling to pay your loan | 9 |
| Written notification about debt | 7 |
| False statements or representation | 6 |
| Credit monitoring or identity theft protection services | 3 |
| Problem with the payoff process at the end of the loan | 2 |
| Problem when making payments | 2 |
| Charged fees or interest you didn't expect | 2 |
| Fraud or scam | 1 |
| Identity theft protection or other monitoring services | 1 |
| Lost or stolen money order | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 4 | 100% |
| 2022 | 15 | 100% |
| 2023 | 40 | 100% |
| 2024 | 71 | 98.6% |
| 2025 | 131 | 100% |
| 2026 | 76 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Driveway Finance Corporation
Driveway Finance Corporation's 337 logged complaints stay concentrated: only 37 states show a filing on record. Only 39.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2021 through 2026-06-18.
Driveway Finance Corporation answers 99.7% of complaints inside the CFPB's tracked window and closes 99.4% with a written explanation. 0.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Driveway Finance Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Driveway Finance Corporation have?
337, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Driveway Finance Corporation respond to complaints on time?
99.7% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Driveway Finance Corporation?
"Incorrect information on your report", filed under the "Vehicle loan or lease" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.