Total complaints
36
Filed since 2021
2026 data Public-data reference. official source
DIME COMMUNITY BANCSHARES, INC.
36 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
36 consumer complaints filed with the CFPB
This profile shows DIME COMMUNITY BANCSHARES, INC.'s complaint history from CFPB public records. 36 consumers have filed complaints since 2021. The company has a 100% timely response rate and has provided relief in 41.7% of cases.
36
Total Complaints
100%
Timely Response
0%
Disputed
41.7%
Relief Provided
4
States Active
2021
Since
Timely response
100%
CFPB-tracked response window
Relief rate
41.7%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 41.7%
Industry median
Share closed with monetary or non-monetary relief.
DIME COMMUNITY BANCSHARES, INC. complaint mix by product
- Checking or 27 75.0% – 41% relief
- Mortgage 7 19.4% – 43% relief
- Money transfer, 2 5.6% – 50% relief
How DIME COMMUNITY BANCSHARES, INC.'s 36 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 27 |
| Mortgage | 7 |
| Money transfer, virtual currency, or money service | 2 |
Top States
| State | Complaints |
|---|---|
| NY | 32 |
| FL | 2 |
| NJ | 1 |
| CO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 20 |
| Trouble during payment process | 7 |
| Problem with a lender or other company charging your account | 4 |
| Closing an account | 2 |
| Money was not available when promised | 1 |
| Opening an account | 1 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 6 | 100% |
| 2022 | 6 | 100% |
| 2023 | 7 | 100% |
| 2024 | 9 | 100% |
| 2025 | 5 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About DIME COMMUNITY BANCSHARES, INC.
DIME COMMUNITY BANCSHARES, INC. has accumulated 36 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 11 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2021, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, DIME COMMUNITY BANCSHARES, INC. reports a 100% timely-response rate and has closed 58.3% of cases with a written explanation to the consumer. 41.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating DIME COMMUNITY BANCSHARES, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does DIME COMMUNITY BANCSHARES, INC. have?
DIME COMMUNITY BANCSHARES, INC. has received 36 consumer complaints filed with the Consumer Financial Protection Bureau.
Does DIME COMMUNITY BANCSHARES, INC. respond to complaints on time?
DIME COMMUNITY BANCSHARES, INC. has a 100% timely response rate to CFPB complaints.
What is the most common complaint about DIME COMMUNITY BANCSHARES, INC.?
The most common issue reported against DIME COMMUNITY BANCSHARES, INC. is "Managing an account" in the "Checking or savings account" product category.
Read our methodology — how this data is sourced, computed, and verified.
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