CFPB · Narrative-heavy record
Dime Community Bancshares, Inc.
44 CFPB complaints · 43.2% with narratives · top issue Managing an account.
Dime Community Bancshares, Inc.: 43.2% of 44 filings include consumer narratives. Timely 100% · relief 40.9% · top product Checking or savings account. Allegations, not findings.
- Narrative-heavy record
- -50% filings 2021 to 2026
CFPB relief outcome brief
CCDB company dime-community-bancshares-inc
40.9% relief · 100% timely · 44 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: TD Bank Us Holding Company (34.6% relief)
Dime Community Bancshares, Inc. closes 40.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Dime Community Bancshares, Inc.'s 44 filings include narrative text
43.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Dime Community Bancshares, Inc. complaint mix by product
- Checking or 29 65.9% – 41% relief
- Mortgage 9 20.5% – 44% relief
- Money transfer, 4 9.1% – 25% relief
- Credit reporting 1 2.3% – 0% relief
- Credit card 1 2.3% – 100% relief
How Dime Community Bancshares, Inc.'s 44 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 29 |
| Mortgage | 9 |
| Money transfer, virtual currency, or money service | 4 |
| Credit reporting or other personal consumer reports | 1 |
| Credit card or prepaid card | 1 |
Concentrated filing states for Dime Community Bancshares, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 86.4% of this company's filings
Dime Community Bancshares, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- -50% vs 2021
Top States
| State | Complaints |
|---|---|
| NY | 38 |
| FL | 2 |
| WI | 1 |
| CO | 1 |
| NJ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 22 |
| Trouble during payment process | 9 |
| Problem with a lender or other company charging your account | 4 |
| Closing an account | 2 |
| Problem with fraud alerts or security freezes | 1 |
| Opening an account | 1 |
| Money was not available when promised | 1 |
| Problem with customer service | 1 |
| Fraud or scam | 1 |
| Other transaction problem | 1 |
| Problem with a purchase shown on your statement | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 8 | 100% |
| 2022 | 8 | 100% |
| 2023 | 7 | 100% |
| 2024 | 10 | 100% |
| 2025 | 7 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database
Dime Community Bancshares, Inc.'s narrative-rich complaint ledger
Dime Community Bancshares, Inc.'s 44 logged complaints stay concentrated: only 5 states show a filing. 43.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2026-05-24.
Dime Community Bancshares, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 59.1% with a written explanation. 40.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Dime Community Bancshares, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Dime Community Bancshares, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 44.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Dime Community Bancshares, Inc. (100% timely; 40.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record