CFPB · Narrative-heavy record
Credova Holdings Inc
61 CFPB complaints · 67.2% with narratives · top issue Attempts to collect debt not owed.
Credova Holdings Inc: 67.2% of 61 filings include consumer narratives. Timely 100% · relief 1.6% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- +300% filings 2021 to 2026
CFPB relief outcome brief
CCDB company credova-holdings-inc
1.6% relief · 100% timely · 61 filings · Debt collection
Same-product relief peers
Nearest relief peer: Colony Brands, Inc. (1.6% relief)
Credova Holdings Inc closes 1.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Credova Holdings Inc's 61 filings include narrative text
67.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Credova Holdings Inc complaint mix by product
- Debt collection 22 36.1% – 0% relief
- Payday loan, 19 31.1% – 0% relief
- Credit reporting 10 16.4% – 10% relief
- Payday loan, 7 11.5% – 0% relief
- Credit reporting, 1 1.6% – 0% relief
- Credit card 1 1.6% – 0% relief
- Money transfer, 1 1.6% – 0% relief
How Credova Holdings Inc's 61 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 22 |
| Payday loan, title loan, personal loan, or advance loan | 19 |
| Credit reporting or other personal consumer reports | 10 |
| Payday loan, title loan, or personal loan | 7 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Credit card or prepaid card | 1 |
| Money transfer, virtual currency, or money service | 1 |
Where Credova Holdings Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 14.8% of this company's filings
Credova Holdings Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 8
- +300% vs 2021
Top States
| State | Complaints |
|---|---|
| TX | 9 |
| FL | 8 |
| GA | 6 |
| VA | 4 |
| MI | 4 |
| MD | 4 |
| PA | 3 |
| NC | 3 |
| OH | 2 |
| NV | 2 |
| AL | 2 |
| AZ | 2 |
| HI | 2 |
| TN | 2 |
| OK | 1 |
| OR | 1 |
| MO | 1 |
| KS | 1 |
| KY | 1 |
| MN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 12 |
| Charged fees or interest you didn't expect | 7 |
| Getting the loan | 7 |
| Improper use of your report | 6 |
| Problem with the payoff process at the end of the loan | 4 |
| False statements or representation | 4 |
| Took or threatened to take negative or legal action | 3 |
| Incorrect information on your report | 3 |
| Problem with additional add-on products or services | 2 |
| Communication tactics | 2 |
| Problem when making payments | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Getting a credit card | 1 |
| Confusing or missing disclosures | 1 |
| Unexpected or other fees | 1 |
| Unable to get your credit report or credit score | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Getting a line of credit | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 2 | 100% |
| 2022 | 7 | 100% |
| 2023 | 15 | 100% |
| 2024 | 15 | 100% |
| 2025 | 14 | 100% |
| 2026 | 8 | 100% |
Source: CFPB Consumer Complaint Database
Credova Holdings Inc's narrative-rich complaint ledger
Credova Holdings Inc's 61 logged complaints stay concentrated: only 22 states show a filing. 67.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2026-06-08.
Credova Holdings Inc answers 100% of complaints inside the CFPB's tracked window and closes 98.4% with a written explanation. 1.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credova Holdings Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Credova Holdings Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 61.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Credova Holdings Inc (100% timely; 1.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record