Total complaints
38
Filed since 2021
38 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
38 consumer complaints filed with the CFPB
This profile shows Credova Holdings Inc's complaint history from CFPB public records. 38 consumers have filed complaints since 2021. The company has a 100% timely response rate and has provided relief in 0% of cases.
Total complaints
38
Filed since 2021
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Credova Holdings Inc's 38 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 15 |
| Credit reporting or other personal consumer reports | 9 |
| Payday loan, title loan, personal loan, or advance loan | 9 |
| Payday loan, title loan, or personal loan | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Money transfer, virtual currency, or money service | 1 |
| State | Complaints |
|---|---|
| FL | 6 |
| TX | 5 |
| GA | 4 |
| MI | 4 |
| MD | 3 |
| VA | 2 |
| HI | 2 |
| AL | 2 |
| MO | 1 |
| PA | 1 |
| OH | 1 |
| KY | 1 |
| NV | 1 |
| TN | 1 |
| KS | 1 |
| MN | 1 |
| NC | 1 |
| OK | 1 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 6 |
| Improper use of your report | 6 |
| Getting the loan | 5 |
| False statements or representation | 4 |
| Charged fees or interest you didn't expect | 4 |
| Incorrect information on your report | 2 |
| Communication tactics | 2 |
| Took or threatened to take negative or legal action | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Problem with the payoff process at the end of the loan | 1 |
| Unexpected or other fees | 1 |
| Unable to get your credit report or credit score | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Confusing or missing disclosures | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2023 | 10 | 100% |
| 2024 | 11 | 100% |
| 2025 | 11 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Credova Holdings Inc has accumulated 38 consumer complaints in the CFPB public database, with filings active across 18 U.S. states. Of those submissions, 23 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2021, and the most recent logged activity is 2026-03-05, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Credova Holdings Inc reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Credova Holdings Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Credova Holdings Inc has received 38 consumer complaints filed with the Consumer Financial Protection Bureau.
Credova Holdings Inc has a 100% timely response rate to CFPB complaints.
The most common issue reported against Credova Holdings Inc is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.