CFPB · Mid-pack CFPB posture

Credit Shop, Incorporated

11 CFPB complaints · 3 states · top issue Attempts to collect debt not owed.

11 CFPB complaints

Credit Shop, Incorporated has 11 consumer complaints in the CFPB public database. Timely response is 72.7%; 9.1% closed with relief; top product Debt collection. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • 0% filings 2014 to 2021

CFPB relief outcome brief

CCDB company credit-shop-incorporated

9.1% relief · 72.7% timely · 11 filings · Debt collection

Nearest relief peer: Bc Services, Inc. (9.1% relief)

Credit Shop, Incorporated (t…9.1%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Credit Shop, Incorporated and nearest filing-volume peers

Credit Shop, Incorporated closes 9.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 11 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 72.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 9.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Credit Shop, Incorporated complaint mix by product

Total complaints: 11

Credit Shop, Incorporated complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 11 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 4 complaints (36.4%), resolution 0.0% Debt collection 36.4% Payday loan,: 3 complaints (27.3%), resolution 0.0% Payday loan, 27.3% Consumer Loan: 2 complaints (18.2%), resolution 0.0% Consumer Loan 18.2% Payday loan: 1 complaints (9.1%), resolution 0.0% Payday loan 9.1% Credit reporting,: 1 complaints (9.1%), resolution 100.0% Credit reporting, 9.1%
  • Debt collection 4 36.4% 0% relief
  • Payday loan, 3 27.3% 0% relief
  • Consumer Loan 2 18.2% 0% relief
  • Payday loan 1 9.1% 0% relief
  • Credit reporting, 1 9.1% 100% relief

How Credit Shop, Incorporated's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 4
Payday loan, title loan, or personal loan 3
Consumer Loan 2
Payday loan 1
Credit reporting, credit repair services, or other personal consumer reports 1

Concentrated filing states for Credit Shop, Incorporated

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
45.5% of this company's filings
FL5CA4TX2

Credit Shop, Incorporated complaints by year

Annual filing volume from the CFPB public database

Trend in view
2021
1
0% vs 2014
0.511.522.533.5 201420162018201920202021 1

Top States

State Complaints
FL 5
CA 4
TX 2

Top Issues

Issue Complaints
Attempts to collect debt not owed 3
Incorrect information on your report 2
Managing the loan or lease 1
Charged fees or interest I didn't expect 1
Problems when you are unable to pay 1
Charged fees or interest you didn't expect 1
Struggling to pay your loan 1
Written notification about debt 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2016 2 100%
2018 2 50%
2019 2 50%
2020 3 66.7%
2021 1 100%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Credit Shop, Incorporated

Credit Shop, Incorporated's 11 logged complaints stay concentrated: only 3 states show a filing. Only 36.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2021-02-08.

Credit Shop, Incorporated answers 72.7% of complaints inside the CFPB's tracked window and closes 81.8% with a written explanation. 9.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credit Shop, Incorporated.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Credit Shop, Incorporated: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Credit Shop, Incorporated (72.7% timely; 9.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture