2026 data Public-data reference. official source

RGS Financial, Inc.

229 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

229 consumer complaints filed with the CFPB

This profile shows RGS Financial, Inc.'s complaint history from CFPB public records. 229 consumers have filed complaints since 2013. The company has a 95.2% timely response rate and has provided relief in 9.2% of cases.

229
Total Complaints
95.2%
Timely Response
4.4%
Disputed
9.2%
Relief Provided
40
States Active
2013
Since

Total complaints

229

Filed since 2013

Timely response

95.2%

CFPB-tracked response window

Relief rate

9.2%

Closed with monetary or non-monetary relief

Timely response rate 95.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 9.2%
Industry median

Share closed with monetary or non-monetary relief.

RGS Financial, Inc. complaint mix by product

Total complaints: 229

RGS Financial, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 229 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 211 complaints (92.1%), resolution 10.0% Debt collection 92.1% Credit reporting,: 10 complaints (4.4%), resolution 0.0% Credit reporting: 3 complaints (1.3%), resolution 0.0% Credit card: 2 complaints (0.9%), resolution 0.0% Credit reporting: 2 complaints (0.9%), resolution 0.0% Consumer Loan: 1 complaints (0.4%), resolution 0.0%
  • Debt collection 211 92.1% 10% relief
  • Credit reporting, 10 4.4% 0% relief
  • Credit reporting 3 1.3% 0% relief
  • Credit card 2 0.9% 0% relief
  • Credit reporting 2 0.9% 0% relief
  • Consumer Loan 1 0.4% 0% relief

How RGS Financial, Inc.'s 229 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 211
Credit reporting, credit repair services, or other personal consumer reports 10
Credit reporting or other personal consumer reports 3
Credit card 2
Credit reporting 2
Consumer Loan 1

Top States

State Complaints
TX 32
CA 25
IL 16
FL 12
NV 12
AZ 12
VA 10
GA 10
LA 9
NY 9
PA 8
MN 8
NJ 5
WA 5
MI 5
IN 4
NC 4
CO 3
WI 3
TN 3

Top Issues

Issue Complaints
Attempts to collect debt not owed 68
Written notification about debt 35
Communication tactics 34
Cont'd attempts collect debt not owed 29
False statements or representation 18
Disclosure verification of debt 16
Incorrect information on your report 12
Took or threatened to take negative or legal action 6
Improper contact or sharing of info 2
Threatened to contact someone or share information improperly 2
Taking/threatening an illegal action 1
Other 1
Incorrect information on credit report 1
Improper use of your report 1
Improper use of my credit report 1
Problems when you are unable to pay 1
Problem with a company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2013 5 100%
2014 11 100%
2015 16 100%
2016 30 76.7%
2017 21 81%
2018 18 100%
2019 16 100%
2020 20 100%
2021 39 100%
2022 9 100%
2023 9 100%
2024 5 100%
2025 27 100%
2026 3 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About RGS Financial, Inc.

RGS Financial, Inc. has accumulated 229 consumer complaints in the CFPB public database, with filings active across 40 U.S. states. Of those submissions, 90 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-02-19, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, RGS Financial, Inc. reports a 95.2% timely-response rate and has closed 90.8% of cases with a written explanation to the consumer. 9.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating RGS Financial, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does RGS Financial, Inc. have?

RGS Financial, Inc. has received 229 consumer complaints filed with the Consumer Financial Protection Bureau.

Does RGS Financial, Inc. respond to complaints on time?

RGS Financial, Inc. has a 95.2% timely response rate to CFPB complaints.

What is the most common complaint about RGS Financial, Inc.?

The most common issue reported against RGS Financial, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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