CFPB · Single-product concentration
RGS Financial, Inc.
263 CFPB complaints · 90.9% in "Debt collection" · top issue Attempts to collect debt not owed.
RGS Financial, Inc.: 90.9% of 263 CFPB complaints sit in "Debt collection". Timely 95.8% · relief 9.1%. Allegations, not findings.
- Single-product concentration
- -40% filings 2013 to 2026
CFPB relief outcome brief
CCDB company rgs-financial-inc
9.1% relief · 95.8% timely · 263 filings · Debt collection
Same-product relief peers
Nearest relief peer: Bc Services, Inc. (9.1% relief)
RGS Financial, Inc. closes 9.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of RGS Financial, Inc.'s 263 filings include narrative text
47.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
RGS Financial, Inc. complaint mix by product
- Debt collection 239 90.9% – 10% relief
- Credit reporting, 15 5.7% – 0% relief
- Credit reporting 4 1.5% – 0% relief
- Credit card 2 0.8% – 0% relief
- Credit reporting 2 0.8% – 0% relief
- Consumer Loan 1 0.4% – 0% relief
How RGS Financial, Inc.'s 263 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 239 |
| Credit reporting, credit repair services, or other personal consumer reports | 15 |
| Credit reporting or other personal consumer reports | 4 |
| Credit card | 2 |
| Credit reporting | 2 |
| Consumer Loan | 1 |
Nationwide filing states for RGS Financial, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 15.2% of this company's filings
RGS Financial, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- -40% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 40 |
| CA | 28 |
| IL | 19 |
| NV | 14 |
| FL | 13 |
| AZ | 13 |
| GA | 11 |
| VA | 11 |
| LA | 11 |
| NY | 10 |
| PA | 9 |
| MN | 9 |
| MI | 6 |
| WA | 5 |
| NJ | 5 |
| MO | 4 |
| TN | 4 |
| IN | 4 |
| CO | 4 |
| NC | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 76 |
| Communication tactics | 39 |
| Written notification about debt | 37 |
| Cont'd attempts collect debt not owed | 32 |
| False statements or representation | 23 |
| Disclosure verification of debt | 18 |
| Incorrect information on your report | 14 |
| Took or threatened to take negative or legal action | 8 |
| Improper use of your report | 4 |
| Threatened to contact someone or share information improperly | 2 |
| Improper contact or sharing of info | 2 |
| Electronic communications | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Problems when you are unable to pay | 1 |
| Other | 1 |
| Taking/threatening an illegal action | 1 |
| Improper use of my credit report | 1 |
| Incorrect information on credit report | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 11 | 100% |
| 2015 | 20 | 100% |
| 2016 | 33 | 78.8% |
| 2017 | 22 | 81.8% |
| 2018 | 22 | 100% |
| 2019 | 20 | 100% |
| 2020 | 22 | 100% |
| 2021 | 41 | 100% |
| 2022 | 11 | 100% |
| 2023 | 13 | 100% |
| 2024 | 9 | 100% |
| 2025 | 31 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database
RGS Financial, Inc. filings cluster in one product
RGS Financial, Inc.'s 263 logged complaints reach a nationwide footprint - 41 states have at least one filing. 47.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-02-19.
RGS Financial, Inc. answers 95.8% of complaints inside the CFPB's tracked window and closes 90.9% with a written explanation. 9.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about RGS Financial, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for RGS Financial, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 263.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for RGS Financial, Inc. (95.8% timely; 9.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration