CFPB · Single-product concentration

Credit Points 720

1 CFPB complaints · 100% in "Credit reporting, credit repair services, or other personal consumer reports" · top issue Fraud or scam.

1 CFPB complaints

Credit Points 720: 100% of 1 CFPB complaints sit in "Credit reporting, credit repair services, or other personal consumer reports". Timely 100% · relief 100%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2022 to 2022

CFPB relief outcome brief

CCDB company credit-points-720

100% relief · 100% timely · 1 filings · Credit reporting, credit repair services, or other personal consumer reports

Nearest relief peer: Accurate Background (39.8% relief)

Credit Points 720 (this)100%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Credit Points 720 and nearest filing-volume peers

Credit Points 720 closes 100% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 100.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Credit Points 720 complaint mix by product

Total complaints: 1

Credit Points 720 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 1 complaints (100.0%), resolution 100.0% Credit reporting, 100.0%
  • Credit reporting, 1 100.0% 100% relief

How Credit Points 720's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 1

Top States

State Complaints
FL 1

Top Issues

Issue Complaints
Fraud or scam 1

Yearly Trend

Year Complaints Timely
2022 1 100%

Source: CFPB Consumer Complaint Database

Credit Points 720 filings cluster in one product

Credit Points 720's 1 logged complaints stay concentrated: only 1 state shows a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2022 through 2022-08-19.

Credit Points 720 answers 100% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 100% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Fraud or scam."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credit Points 720.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Credit Points 720: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Credit Points 720 (100% timely; 100% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration