CFPB · Single-product concentration

Credential Acceptance Corporation

4 CFPB complaints · 100% in "Vehicle loan or lease" · top issue Managing the loan or lease.

4 CFPB complaints

Credential Acceptance Corporation: 100% of 4 CFPB complaints sit in "Vehicle loan or lease". Timely 100% · relief 50%. Allegations, not findings.

  • Single-product concentration
  • -50% filings 2017 to 2022

CFPB relief outcome brief

CCDB company credential-acceptance-corporation

50% relief · 100% timely · 4 filings · Vehicle loan or lease

Nearest relief peer: Universal Acceptance Corporation (Ne) (25.1% relief)

Credential Acceptance Corpor…50%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Credential Acceptance Corporation and nearest filing-volume peers

Credential Acceptance Corporation closes 50% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 50.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Credential Acceptance Corporation complaint mix by product

Total complaints: 4

Credential Acceptance Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 4 complaints (100.0%), resolution 50.0% Vehicle loan 100.0%
  • Vehicle loan 4 100.0% 50% relief

How Credential Acceptance Corporation's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 4

Credential Acceptance Corporation falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2022
1
-50% vs 2017
0.511.522.5 201720182022 1

Top States

State Complaints
CA 4

Top Issues

Issue Complaints
Managing the loan or lease 2
Struggling to pay your loan 2

Yearly Trend

Year Complaints Timely
2017 2 100%
2018 1 100%
2022 1 100%

Source: CFPB Consumer Complaint Database

Credential Acceptance Corporation filings cluster in one product

Credential Acceptance Corporation's 4 logged complaints stay concentrated: only 1 state shows a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2022-02-03.

Credential Acceptance Corporation answers 100% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 50% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Managing the loan or lease."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credential Acceptance Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Credential Acceptance Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Credential Acceptance Corporation (100% timely; 50% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration