CFPB · Single-product concentration

Couch Lambert LLC

74 CFPB complaints · 91.9% in "Debt collection" · top issue Attempts to collect debt not owed.

74 CFPB complaints

Couch Lambert LLC: 91.9% of 74 CFPB complaints sit in "Debt collection". Timely 100% · relief 2.7%. Allegations, not findings.

  • Single-product concentration
  • -30% filings 2021 to 2026

CFPB relief outcome brief

CCDB company couch-lambert-llc

2.7% relief · 100% timely · 74 filings · Debt collection

Nearest relief peer: Duvera Billing Services, LLC (2.7% relief)

Couch Lambert LLC (this)2.7%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Couch Lambert LLC and nearest filing-volume peers

Couch Lambert LLC closes 2.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 74 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Couch Lambert LLC complaint mix by product

Total complaints: 74

Couch Lambert LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 74 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 68 complaints (91.9%), resolution 2.9% Debt collection 91.9% Credit reporting: 3 complaints (4.1%), resolution 0.0% Credit reporting,: 2 complaints (2.7%), resolution 0.0% Payday loan,: 1 complaints (1.4%), resolution 0.0%
  • Debt collection 68 91.9% 3% relief
  • Credit reporting 3 4.1% 0% relief
  • Credit reporting, 2 2.7% 0% relief
  • Payday loan, 1 1.4% 0% relief

How Couch Lambert LLC's 74 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 68
Credit reporting or other personal consumer reports 3
Credit reporting, credit repair services, or other personal consumer reports 2
Payday loan, title loan, personal loan, or advance loan 1

Where Couch Lambert LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
LA
24.3% of this company's filings
LA18TX13OK10AR7MS7KS7TN4MO3

Couch Lambert LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
7
-30% vs 2021
681012141618 202120222023202420252026 7

Top States

State Complaints
LA 18
TX 13
OK 10
AR 7
MS 7
KS 7
TN 4
MO 3
AL 1
NM 1
CA 1
VA 1
OH 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 23
Took or threatened to take negative or legal action 19
Written notification about debt 16
False statements or representation 9
Incorrect information on your report 4
Problem with a company's investigation into an existing problem 1
Problem with additional add-on products or services 1
Communication tactics 1

Yearly Trend

Year Complaints Timely
2021 10 100%
2022 12 100%
2023 14 100%
2024 15 100%
2025 16 100%
2026 7 100%

Source: CFPB Consumer Complaint Database

Couch Lambert LLC filings cluster in one product

Couch Lambert LLC's 74 logged complaints stay concentrated: only 13 states show a filing. Only 39.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2026-05-17.

Couch Lambert LLC answers 100% of complaints inside the CFPB's tracked window and closes 97.3% with a written explanation. 2.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Couch Lambert LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Couch Lambert LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Couch Lambert LLC (100% timely; 2.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration