CFPB · Single-product concentration

Cascade Capital, LLC

375 CFPB complaints · 88% in "Debt collection" · top issue Attempts to collect debt not owed.

375 CFPB complaints

Cascade Capital, LLC: 88% of 375 CFPB complaints sit in "Debt collection". Timely 81.6% · relief 2.7%. Allegations, not findings.

  • Single-product concentration
  • +1600% filings 2013 to 2026

CFPB relief outcome brief

CCDB company cascade-capital-llc

2.7% relief · 81.6% timely · 375 filings · Debt collection

Nearest relief peer: Duvera Billing Services, LLC (2.7% relief)

Cascade Capital, LLC (this)2.7%Stenger & Stenger, P.C0%Better Mortgage, Inc.5.1%Persolve, LLC - Legal - Seri…1.3%Phillips & Cohen Associates,…17%
Closed-with-relief % among Cascade Capital, LLC and nearest filing-volume peers

Cascade Capital, LLC closes 2.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Cascade Capital, LLC's 375 filings include narrative text

52.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 81.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Cascade Capital, LLC complaint mix by product

Total complaints: 375

Cascade Capital, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 375 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 330 complaints (88.5%), resolution 2.7% Debt collection 88.5% Credit reporting,: 19 complaints (5.1%), resolution 0.0% Credit reporting: 14 complaints (3.8%), resolution 0.0% Debt or: 3 complaints (0.8%), resolution 0.0% Vehicle loan: 3 complaints (0.8%), resolution 0.0% Payday loan: 2 complaints (0.5%), resolution 0.0% Payday loan,: 2 complaints (0.5%), resolution 50.0%
  • Debt collection 330 88.5% 3% relief
  • Credit reporting, 19 5.1% 0% relief
  • Credit reporting 14 3.8% 0% relief
  • Debt or 3 0.8% 0% relief
  • Vehicle loan 3 0.8% 0% relief
  • Payday loan 2 0.5% 0% relief
  • Payday loan, 2 0.5% 50% relief

How Cascade Capital, LLC's 375 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 330
Credit reporting, credit repair services, or other personal consumer reports 19
Credit reporting or other personal consumer reports 14
Debt or credit management 3
Vehicle loan or lease 3
Payday loan 2
Payday loan, title loan, or personal loan 2
Checking or savings account 1
Consumer Loan 1

Nationwide filing states for Cascade Capital, LLC

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
TX
16.8% of this company's filings
TX63FL47GA42VA25TN22LA16CA15AZ14

Cascade Capital, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
34
+1600% vs 2013
020406080 20132015201720192021202320252026 34

Top States

State Complaints
TX 63
FL 47
GA 42
VA 25
TN 22
LA 16
CA 15
AZ 14
AL 13
NY 9
IN 9
NC 8
SC 8
AR 8
KS 7
MO 6
NM 6
PA 5
OH 5
KY 4

Top Issues

Issue Complaints
Attempts to collect debt not owed 150
Written notification about debt 58
Took or threatened to take negative or legal action 34
False statements or representation 24
Cont'd attempts collect debt not owed 24
Communication tactics 22
Incorrect information on your report 19
Disclosure verification of debt 12
Improper use of your report 10
Problem with a company's investigation into an existing problem 3
Unauthorized withdrawals or charges 2
Charged fees or interest I didn't expect 2
Improper contact or sharing of info 2
Threatened to contact someone or share information improperly 2
Problem with a credit reporting company's investigation into an existing problem 2
Electronic communications 1
Problem with a lender or other company charging your account 1
Problem with customer service 1
Taking/threatening an illegal action 1
Problems when you are unable to pay 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 12 83.3%
2015 18 88.9%
2016 10 90%
2017 17 94.1%
2018 19 94.7%
2019 19 94.7%
2020 29 100%
2021 27 92.6%
2022 46 82.6%
2023 36 88.9%
2024 45 60%
2025 61 83.6%
2026 34 44.1%

Source: CFPB Consumer Complaint Database

Cascade Capital, LLC filings cluster in one product

Cascade Capital, LLC's 375 logged complaints reach a nationwide footprint - 41 states have at least one filing. 52.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-04.

Cascade Capital, LLC answers 81.6% of complaints inside the CFPB's tracked window and closes 92% with a written explanation. 2.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cascade Capital, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Cascade Capital, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Cascade Capital, LLC (81.6% timely; 2.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration