2026 data Public-data reference. official source

Cascade Capital, LLC

271 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

271 consumer complaints filed with the CFPB

This profile shows Cascade Capital, LLC's complaint history from CFPB public records. 271 consumers have filed complaints since 2013. The company has a 85.2% timely response rate and has provided relief in 3.3% of cases.

271
Total Complaints
85.2%
Timely Response
1.8%
Disputed
3.3%
Relief Provided
34
States Active
2013
Since

Total complaints

271

Filed since 2013

Timely response

85.2%

CFPB-tracked response window

Relief rate

3.3%

Closed with monetary or non-monetary relief

Timely response rate 85.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.3%
Industry median

Share closed with monetary or non-monetary relief.

Cascade Capital, LLC complaint mix by product

Total complaints: 271

Cascade Capital, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 271 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 238 complaints (87.8%), resolution 3.4% Debt collection 87.8% Credit reporting,: 13 complaints (4.8%), resolution 0.0% Credit reporting: 12 complaints (4.4%), resolution 0.0% Vehicle loan: 3 complaints (1.1%), resolution 0.0% Payday loan: 2 complaints (0.7%), resolution 0.0% Payday loan,: 2 complaints (0.7%), resolution 50.0% Checking or: 1 complaints (0.4%), resolution 0.0%
  • Debt collection 238 87.8% 3% relief
  • Credit reporting, 13 4.8% 0% relief
  • Credit reporting 12 4.4% 0% relief
  • Vehicle loan 3 1.1% 0% relief
  • Payday loan 2 0.7% 0% relief
  • Payday loan, 2 0.7% 50% relief
  • Checking or 1 0.4% 0% relief

How Cascade Capital, LLC's 271 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 238
Credit reporting, credit repair services, or other personal consumer reports 13
Credit reporting or other personal consumer reports 12
Vehicle loan or lease 3
Payday loan 2
Payday loan, title loan, or personal loan 2
Checking or savings account 1

Top States

State Complaints
TX 41
FL 36
GA 29
VA 16
TN 16
AZ 14
LA 12
CA 12
AL 11
NY 8
SC 7
IN 7
NC 6
KS 5
OH 5
MO 5
NM 5
NJ 4
AR 4
KY 3

Top Issues

Issue Complaints
Attempts to collect debt not owed 101
Written notification about debt 45
Took or threatened to take negative or legal action 26
Cont'd attempts collect debt not owed 21
False statements or representation 16
Incorrect information on your report 15
Communication tactics 13
Disclosure verification of debt 12
Improper use of your report 6
Problem with a company's investigation into an existing problem 3
Charged fees or interest I didn't expect 2
Improper contact or sharing of info 2
Problem with a credit reporting company's investigation into an existing problem 2
Getting a loan or lease 1
Problem with a lender or other company charging your account 1
Managing the loan or lease 1
Threatened to contact someone or share information improperly 1
Taking/threatening an illegal action 1
Received a loan you didn't apply for 1
Can't contact lender or servicer 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 12 83.3%
2015 16 87.5%
2016 8 87.5%
2017 15 93.3%
2018 16 100%
2019 16 93.8%
2020 20 100%
2021 20 90%
2022 32 78.1%
2023 23 91.3%
2024 33 72.7%
2025 43 81.4%
2026 15 66.7%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Cascade Capital, LLC

Cascade Capital, LLC has accumulated 271 consumer complaints in the CFPB public database, with filings active across 34 U.S. states. Of those submissions, 104 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-24, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Cascade Capital, LLC reports a 85.2% timely-response rate and has closed 94.5% of cases with a written explanation to the consumer. 3.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Cascade Capital, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Cascade Capital, LLC have?

Cascade Capital, LLC has received 271 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Cascade Capital, LLC respond to complaints on time?

Cascade Capital, LLC has a 85.2% timely response rate to CFPB complaints.

What is the most common complaint about Cascade Capital, LLC?

The most common issue reported against Cascade Capital, LLC is "Attempts to collect debt not owed" in the "Debt collection" product category.

Related