Cascade Capital, LLC
375 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cascade Capital, LLC complaint mix by product
- Debt collection 330 88.5% – 3% relief
- Credit reporting, 19 5.1% – 0% relief
- Credit reporting 14 3.8% – 0% relief
- Debt or 3 0.8% – 0% relief
- Vehicle loan 3 0.8% – 0% relief
- Payday loan 2 0.5% – 0% relief
- Payday loan, 2 0.5% – 50% relief
How Cascade Capital, LLC's 375 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 330 |
| Credit reporting, credit repair services, or other personal consumer reports | 19 |
| Credit reporting or other personal consumer reports | 14 |
| Debt or credit management | 3 |
| Vehicle loan or lease | 3 |
| Payday loan | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Checking or savings account | 1 |
| Consumer Loan | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 63 |
| FL | 47 |
| GA | 42 |
| VA | 25 |
| TN | 22 |
| LA | 16 |
| CA | 15 |
| AZ | 14 |
| AL | 13 |
| NY | 9 |
| IN | 9 |
| NC | 8 |
| SC | 8 |
| AR | 8 |
| KS | 7 |
| MO | 6 |
| NM | 6 |
| PA | 5 |
| OH | 5 |
| KY | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 150 |
| Written notification about debt | 58 |
| Took or threatened to take negative or legal action | 34 |
| False statements or representation | 24 |
| Cont'd attempts collect debt not owed | 24 |
| Communication tactics | 22 |
| Incorrect information on your report | 19 |
| Disclosure verification of debt | 12 |
| Improper use of your report | 10 |
| Problem with a company's investigation into an existing problem | 3 |
| Unauthorized withdrawals or charges | 2 |
| Charged fees or interest I didn't expect | 2 |
| Improper contact or sharing of info | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Electronic communications | 1 |
| Problem with a lender or other company charging your account | 1 |
| Problem with customer service | 1 |
| Taking/threatening an illegal action | 1 |
| Problems when you are unable to pay | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 12 | 83.3% |
| 2015 | 18 | 88.9% |
| 2016 | 10 | 90% |
| 2017 | 17 | 94.1% |
| 2018 | 19 | 94.7% |
| 2019 | 19 | 94.7% |
| 2020 | 29 | 100% |
| 2021 | 27 | 92.6% |
| 2022 | 46 | 82.6% |
| 2023 | 36 | 88.9% |
| 2024 | 45 | 60% |
| 2025 | 61 | 83.6% |
| 2026 | 34 | 44.1% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Cascade Capital, LLC
Cascade Capital, LLC's 375 logged complaints reach a nationwide footprint - 41 states have at least one filing on record. 52.8% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-06-04.
Cascade Capital, LLC answers 81.6% of complaints inside the CFPB's tracked window and closes 92% with a written explanation. 2.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cascade Capital, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Cascade Capital, LLC have?
375, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Cascade Capital, LLC respond to complaints on time?
81.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Cascade Capital, LLC?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.