Total complaints
13
Filed since 2022
13 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
13 consumer complaints filed with the CFPB
This profile shows Cornerstone First Mortgage, Inc.'s complaint history from CFPB public records. 13 consumers have filed complaints since 2022. The company has a 100% timely response rate and has provided relief in 0% of cases.
Total complaints
13
Filed since 2022
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Cornerstone First Mortgage, Inc.'s 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 13 |
| State | Complaints |
|---|---|
| FL | 4 |
| TX | 2 |
| VA | 1 |
| CA | 1 |
| MO | 1 |
| MA | 1 |
| NJ | 1 |
| OH | 1 |
| GA | 1 |
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 7 |
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Trouble during payment process | 2 |
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 1 | 100% |
| 2024 | 2 | 100% |
| 2025 | 6 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Cornerstone First Mortgage, Inc. has accumulated 13 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2026-04-03, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Cornerstone First Mortgage, Inc. reports a 100% timely-response rate and has closed 61.5% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Closing on a mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Cornerstone First Mortgage, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Cornerstone First Mortgage, Inc. has received 13 consumer complaints filed with the Consumer Financial Protection Bureau.
Cornerstone First Mortgage, Inc. has a 100% timely response rate to CFPB complaints.
The most common issue reported against Cornerstone First Mortgage, Inc. is "Closing on a mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.