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CONTINENTAL HOME LOANS, INC

15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

15 consumer complaints filed with the CFPB

This profile shows CONTINENTAL HOME LOANS, INC's complaint history from CFPB public records. 15 consumers have filed complaints since 2013. The company has a 100% timely response rate and has provided relief in 26.7% of cases.

15
Total Complaints
100%
Timely Response
13.3%
Disputed
26.7%
Relief Provided
1
States Active
2013
Since

Total complaints

15

Filed since 2013

Timely response

100%

CFPB-tracked response window

Relief rate

26.7%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 26.7%
Industry median

Share closed with monetary or non-monetary relief.

CONTINENTAL HOME LOANS, INC complaint mix by product

Total complaints: 15

CONTINENTAL HOME LOANS, INC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 15 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 15 complaints (100.0%), resolution 26.7% Mortgage 100.0%
  • Mortgage 15 100.0% 27% relief

How CONTINENTAL HOME LOANS, INC's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 15

Top States

State Complaints
NY 15

Top Issues

Issue Complaints
Loan modification,collection,foreclosure 8
Application, originator, mortgage broker 2
Loan servicing, payments, escrow account 2
Other 1
Credit decision / Underwriting 1
Settlement process and costs 1

Yearly Trend

Year Complaints Timely
2013 7 100%
2014 7 100%
2015 1 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About CONTINENTAL HOME LOANS, INC

CONTINENTAL HOME LOANS, INC has accumulated 15 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2015-01-13, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, CONTINENTAL HOME LOANS, INC reports a 100% timely-response rate and has closed 73.3% of cases with a written explanation to the consumer. 26.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 13.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Loan modification,collection,foreclosure".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CONTINENTAL HOME LOANS, INC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does CONTINENTAL HOME LOANS, INC have?

CONTINENTAL HOME LOANS, INC has received 15 consumer complaints filed with the Consumer Financial Protection Bureau.

Does CONTINENTAL HOME LOANS, INC respond to complaints on time?

CONTINENTAL HOME LOANS, INC has a 100% timely response rate to CFPB complaints.

What is the most common complaint about CONTINENTAL HOME LOANS, INC?

The most common issue reported against CONTINENTAL HOME LOANS, INC is "Loan modification,collection,foreclosure" in the "Mortgage" product category.

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