CFPB · Single-product concentration

Continental Home Loans, Inc

15 CFPB complaints · 100% in "Mortgage" · top issue Loan modification,collection,foreclosure.

15 CFPB complaints

Continental Home Loans, Inc: 100% of 15 CFPB complaints sit in "Mortgage". Timely 100% · relief 26.7%. Allegations, not findings.

  • Single-product concentration
  • -85.7% filings 2013 to 2015

CFPB relief outcome brief

CCDB company continental-home-loans-inc

26.7% relief · 100% timely · 15 filings · Mortgage

Nearest relief peer: Royal United Mortgage LLC (26% relief)

Continental Home Loans, Inc …26.7%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Continental Home Loans, Inc and nearest filing-volume peers

Continental Home Loans, Inc closes 26.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 26.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Continental Home Loans, Inc complaint mix by product

Total complaints: 15

Continental Home Loans, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 15 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 15 complaints (100.0%), resolution 26.7% Mortgage 100.0%
  • Mortgage 15 100.0% 27% relief

How Continental Home Loans, Inc's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 15

Continental Home Loans, Inc falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2015
1
-85.7% vs 2013
02468 201320142015 1

Top States

State Complaints
NY 15

Top Issues

Issue Complaints
Loan modification,collection,foreclosure 8
Application, originator, mortgage broker 2
Loan servicing, payments, escrow account 2
Other 1
Credit decision / Underwriting 1
Settlement process and costs 1

Yearly Trend

Year Complaints Timely
2013 7 100%
2014 7 100%
2015 1 100%

Source: CFPB Consumer Complaint Database

Continental Home Loans, Inc filings cluster in one product

Continental Home Loans, Inc's 15 logged complaints stay concentrated: only 1 state shows a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2015-01-13.

Continental Home Loans, Inc answers 100% of complaints inside the CFPB's tracked window and closes 73.3% with a written explanation. 26.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Continental Home Loans, Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Continental Home Loans, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Continental Home Loans, Inc (100% timely; 26.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration