CFPB · Narrative-heavy record
Consumer Counseling Centers LLC
5 CFPB complaints · 40% with narratives · top issue Struggling to pay mortgage.
Consumer Counseling Centers LLC: 40% of 5 filings include consumer narratives. Timely 100% · relief 40% · top product Mortgage. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2020 to 2023
CFPB relief outcome brief
CCDB company consumer-counseling-centers-llc
40% relief · 100% timely · 5 filings · Mortgage
Same-product relief peers
Nearest relief peer: Acra Intermediate Holdings, LLC (47% relief)
Consumer Counseling Centers LLC closes 40% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Consumer Counseling Centers LLC complaint mix by product
- Mortgage 3 60.0% – 67% relief
- Credit reporting, 1 20.0% – 0% relief
- Student loan 1 20.0% – 0% relief
How Consumer Counseling Centers LLC's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Student loan | 1 |
Concentrated filing states for Consumer Counseling Centers LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- AR
- 40% of this company's filings
Consumer Counseling Centers LLC complaints by year
Annual filing volume from the CFPB public database
- 2023
- 1
- 0% vs 2020
Top States
| State | Complaints |
|---|---|
| AR | 2 |
| FL | 1 |
| CA | 1 |
| ME | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay mortgage | 2 |
| Fraud or scam | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Dealing with your lender or servicer | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 100% |
| 2021 | 1 | 100% |
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Consumer Counseling Centers LLC's narrative-rich complaint ledger
Consumer Counseling Centers LLC's 5 logged complaints stay concentrated: only 4 states show a filing. 40% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2023-04-10.
Consumer Counseling Centers LLC answers 100% of complaints inside the CFPB's tracked window and closes 60% with a written explanation. 40% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Struggling to pay mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Consumer Counseling Centers LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Consumer Counseling Centers LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Consumer Counseling Centers LLC (100% timely; 40% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record