CFPB · Narrative-heavy record
Concerto Card Company
15 CFPB complaints · 60% with narratives · top issue Fees or interest.
Concerto Card Company: 60% of 15 filings include consumer narratives. Timely 100% · relief 6.7% · top product Credit card. Allegations, not findings.
- Narrative-heavy record
- +600% filings 2022 to 2024
CFPB relief outcome brief
CCDB company concerto-card-company
6.7% relief · 100% timely · 15 filings · Credit card
Same-product relief peers
Nearest relief peer: Mercury Financial Intermediate LLC (6.2% relief)
Concerto Card Company closes 6.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Concerto Card Company's 15 filings include narrative text
60% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Concerto Card Company complaint mix by product
- Credit card 10 66.7% – 10% relief
- Credit card 2 13.3% – 0% relief
- Credit reporting, 1 6.7% – 0% relief
- Credit reporting 1 6.7% – 0% relief
- Debt collection 1 6.7% – 0% relief
How Concerto Card Company's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card | 10 |
| Credit card or prepaid card | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Credit reporting or other personal consumer reports | 1 |
| Debt collection | 1 |
Where Concerto Card Company complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NC
- 13.3% of this company's filings
Concerto Card Company rising annual filings
Annual filing volume from the CFPB public database
- 2024
- 7
- +600% vs 2022
Top States
| State | Complaints |
|---|---|
| NC | 2 |
| FL | 2 |
| TX | 2 |
| WV | 2 |
| CA | 2 |
| AR | 1 |
| AZ | 1 |
| MA | 1 |
| GA | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Fees or interest | 3 |
| Trouble using your card | 2 |
| Problem with a purchase shown on your statement | 2 |
| Improper use of your report | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Incorrect information on your report | 1 |
| Other features, terms, or problems | 1 |
| Attempts to collect debt not owed | 1 |
| Closing your account | 1 |
| Problem when making payments | 1 |
| Getting a credit card | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 1 | 100% |
| 2023 | 7 | 100% |
| 2024 | 7 | 100% |
Source: CFPB Consumer Complaint Database
Concerto Card Company's narrative-rich complaint ledger
Concerto Card Company's 15 logged complaints stay concentrated: only 10 states show a filing. 60% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2022 through 2024-10-10.
Concerto Card Company answers 100% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 6.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card" draws the most filings, most often for "Fees or interest."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Concerto Card Company.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Concerto Card Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 15.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Concerto Card Company (100% timely; 6.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record