Total complaints
11
Filed since 2022
2026 data Public-data reference. official source
Concerto Card Company
11 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
11 consumer complaints filed with the CFPB
This profile shows Concerto Card Company's complaint history from CFPB public records. 11 consumers have filed complaints since 2022. The company has a 100% timely response rate and has provided relief in 0% of cases.
11
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
9
States Active
2022
Since
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Concerto Card Company complaint mix by product
- Credit card 8 72.7% – 0% relief
- Credit card 1 9.1% – 0% relief
- Debt collection 1 9.1% – 0% relief
- Credit reporting, 1 9.1% – 0% relief
How Concerto Card Company's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card | 8 |
| Credit card or prepaid card | 1 |
| Debt collection | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 2 |
| WV | 2 |
| FL | 1 |
| NC | 1 |
| CA | 1 |
| MA | 1 |
| AZ | 1 |
| OH | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Fees or interest | 2 |
| Problem with a purchase shown on your statement | 2 |
| Incorrect information on your report | 1 |
| Closing your account | 1 |
| Getting a credit card | 1 |
| Attempts to collect debt not owed | 1 |
| Trouble using your card | 1 |
| Improper use of your report | 1 |
| Problem when making payments | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 1 | 100% |
| 2023 | 5 | 100% |
| 2024 | 5 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Concerto Card Company
Concerto Card Company has accumulated 11 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2024-10-10, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Concerto Card Company reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit card", and the single most common underlying issue is "Fees or interest".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Concerto Card Company: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Concerto Card Company have?
Concerto Card Company has received 11 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Concerto Card Company respond to complaints on time?
Concerto Card Company has a 100% timely response rate to CFPB complaints.
What is the most common complaint about Concerto Card Company?
The most common issue reported against Concerto Card Company is "Fees or interest" in the "Credit card" product category.
Read our methodology — how this data is sourced, computed, and verified.
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