CFPB · Single-product concentration

CommonBond, Inc.

41 CFPB complaints · 75.6% in "Student loan" · top issue Dealing with your lender or servicer.

41 CFPB complaints

CommonBond, Inc.: 75.6% of 41 CFPB complaints sit in "Student loan". Timely 73.2% · relief 12.2%. Allegations, not findings.

  • Single-product concentration
  • -50% filings 2015 to 2025

CFPB relief outcome brief

CCDB company commonbond-inc

12.2% relief · 73.2% timely · 41 filings · Student loan

Nearest relief peer: Unisa, Inc (12.4% relief)

CommonBond, Inc. (this)12.2%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among CommonBond, Inc. and nearest filing-volume peers

CommonBond, Inc. closes 12.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of CommonBond, Inc.'s 41 filings include narrative text

58.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 73.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 12.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

CommonBond, Inc. complaint mix by product

Total complaints: 41

CommonBond, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 41 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Student loan: 31 complaints (75.6%), resolution 16.1% Student loan 75.6% Debt collection: 5 complaints (12.2%), resolution 0.0% Debt collection 12.2% Credit reporting: 1 complaints (2.4%), resolution 0.0% Bank account: 1 complaints (2.4%), resolution 0.0% Consumer Loan: 1 complaints (2.4%), resolution 0.0% Credit reporting,: 1 complaints (2.4%), resolution 0.0% Payday loan,: 1 complaints (2.4%), resolution 0.0%
  • Student loan 31 75.6% 16% relief
  • Debt collection 5 12.2% 0% relief
  • Credit reporting 1 2.4% 0% relief
  • Bank account 1 2.4% 0% relief
  • Consumer Loan 1 2.4% 0% relief
  • Credit reporting, 1 2.4% 0% relief
  • Payday loan, 1 2.4% 0% relief

How CommonBond, Inc.'s 41 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Student loan 31
Debt collection 5
Credit reporting or other personal consumer reports 1
Bank account or service 1
Consumer Loan 1
Credit reporting, credit repair services, or other personal consumer reports 1
Payday loan, title loan, or personal loan 1

Where CommonBond, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NY
14.6% of this company's filings
NY6MN4TX4MI3CA3PA3NC2IL2

CommonBond, Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2025
1
-50% vs 2015
0246810 2015201620172018201920202021202220232025 1

Top States

State Complaints
NY 6
MN 4
TX 4
MI 3
CA 3
PA 3
NC 2
IL 2
FL 2
CO 2
VA 2
WV 1
TN 1
NJ 1
DC 1
MD 1
SC 1
GA 1
WA 1

Top Issues

Issue Complaints
Dealing with your lender or servicer 18
Getting a loan 10
Dealing with my lender or servicer 3
Attempts to collect debt not owed 2
Incorrect information on your report 1
False statements or representation 1
Account opening, closing, or management 1
Managing the loan or lease 1
Problem with a credit reporting company's investigation into an existing problem 1
Written notification about debt 1
Communication tactics 1
Getting the loan 1

Yearly Trend

Year Complaints Timely
2015 2 100%
2016 5 80%
2017 1 100%
2018 6 33.3%
2019 3 100%
2020 7 100%
2021 5 80%
2022 9 77.8%
2023 2 0%
2025 1 0%

Source: CFPB Consumer Complaint Database

CommonBond, Inc. filings cluster in one product

CommonBond, Inc.'s 41 logged complaints stay concentrated: only 19 states show a filing. 58.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-09-25.

CommonBond, Inc. answers 73.2% of complaints inside the CFPB's tracked window and closes 80.5% with a written explanation. 12.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CommonBond, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for CommonBond, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for CommonBond, Inc. (73.2% timely; 12.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration