New York State Higher Education Services Corporation (Hesc)—
140 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
New York State Higher Education Services Corporation (Hesc)— complaint mix by product
- Student loan 75 53.6% – 13% relief
- Debt collection 38 27.1% – 13% relief
- Credit reporting, 21 15.0% – 10% relief
- Credit reporting 3 2.1% – 33% relief
- Mortgage 1 0.7% – 0% relief
- Consumer Loan 1 0.7% – 0% relief
- Checking or 1 0.7% – 0% relief
How New York State Higher Education Services Corporation (Hesc)—'s 140 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 75 |
| Debt collection | 38 |
| Credit reporting, credit repair services, or other personal consumer reports | 21 |
| Credit reporting or other personal consumer reports | 3 |
| Mortgage | 1 |
| Consumer Loan | 1 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| NY | 54 |
| FL | 12 |
| NJ | 10 |
| VA | 7 |
| OH | 6 |
| GA | 6 |
| MA | 5 |
| AZ | 4 |
| CA | 4 |
| MD | 4 |
| SC | 4 |
| PA | 3 |
| CT | 3 |
| MI | 2 |
| AL | 2 |
| NV | 2 |
| AK | 1 |
| PR | 1 |
| IL | 1 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 41 |
| Incorrect information on your report | 16 |
| Struggling to repay your loan | 12 |
| Dealing with my lender or servicer | 9 |
| Attempts to collect debt not owed | 8 |
| Written notification about debt | 7 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| False statements or representation | 7 |
| Threatened to contact someone or share information improperly | 5 |
| Repaying your loan | 5 |
| Problems when you are unable to pay | 4 |
| Communication tactics | 4 |
| Took or threatened to take negative or legal action | 2 |
| Disclosure verification of debt | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Loan modification,collection,foreclosure | 1 |
| Getting a loan | 1 |
| Improper contact or sharing of info | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 6 | 100% |
| 2013 | 4 | 100% |
| 2015 | 2 | 100% |
| 2016 | 9 | 100% |
| 2017 | 20 | 100% |
| 2018 | 30 | 100% |
| 2019 | 23 | 100% |
| 2020 | 13 | 100% |
| 2021 | 10 | 100% |
| 2022 | 8 | 100% |
| 2023 | 11 | 100% |
| 2024 | 1 | 100% |
| 2025 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About New York State Higher Education Services Corporation (Hesc)—
New York State Higher Education Services Corporation (Hesc)—'s 140 logged complaints stay concentrated: only 27 states show a filing on record. 42.9% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2012 through 2025-11-22.
New York State Higher Education Services Corporation (Hesc)— answers 100% of complaints inside the CFPB's tracked window and closes 87.1% with a written explanation. 12.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about New York State Higher Education Services Corporation (Hesc)—.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does New York State Higher Education Services Corporation (Hesc)— have?
140, per the CFPB's public complaint count for this company (see the full breakdown above).
Does New York State Higher Education Services Corporation (Hesc)— respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about New York State Higher Education Services Corporation (Hesc)—?
"Dealing with your lender or servicer", filed under the "Student loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.