CFPB · Single-product concentration
Commerce Home Mortgage, Inc
52 CFPB complaints · 94.2% in "Mortgage" · top issue Trouble during payment process.
Commerce Home Mortgage, Inc: 94.2% of 52 CFPB complaints sit in "Mortgage". Timely 84.6% · relief 3.8%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2026
CFPB relief outcome brief
CCDB company commerce-home-mortgage-inc
3.8% relief · 84.6% timely · 52 filings · Mortgage
Same-product relief peers
Nearest relief peer: Guaranteed Rate Inc. (3.8% relief)
Commerce Home Mortgage, Inc closes 3.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Commerce Home Mortgage, Inc's 52 filings include narrative text
61.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Commerce Home Mortgage, Inc complaint mix by product
- Mortgage 49 94.2% – 4% relief
- Credit reporting 1 1.9% – 0% relief
- Debt collection 1 1.9% – 0% relief
- Credit reporting, 1 1.9% – 0% relief
How Commerce Home Mortgage, Inc's 52 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 49 |
| Credit reporting or other personal consumer reports | 1 |
| Debt collection | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Commerce Home Mortgage, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 53.8% of this company's filings
Commerce Home Mortgage, Inc complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 28 |
| FL | 6 |
| NJ | 4 |
| TX | 3 |
| OR | 2 |
| AZ | 2 |
| AR | 1 |
| MT | 1 |
| ND | 1 |
| WA | 1 |
| NM | 1 |
| VA | 1 |
| KY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 15 |
| Applying for a mortgage or refinancing an existing mortgage | 14 |
| Closing on a mortgage | 9 |
| Struggling to pay mortgage | 8 |
| Application, originator, mortgage broker | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Incorrect information on your report | 1 |
| Attempts to collect debt not owed | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 1 | 0% |
| 2017 | 1 | 0% |
| 2018 | 1 | 0% |
| 2019 | 2 | 50% |
| 2020 | 6 | 83.3% |
| 2021 | 9 | 100% |
| 2022 | 8 | 100% |
| 2023 | 8 | 100% |
| 2024 | 9 | 88.9% |
| 2025 | 5 | 60% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Commerce Home Mortgage, Inc filings cluster in one product
Commerce Home Mortgage, Inc's 52 logged complaints stay concentrated: only 13 states show a filing. 61.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-05-01.
Commerce Home Mortgage, Inc answers 84.6% of complaints inside the CFPB's tracked window and closes 96.2% with a written explanation. 3.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Commerce Home Mortgage, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Commerce Home Mortgage, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 52.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 84.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Commerce Home Mortgage, Inc (84.6% timely; 3.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration