CFPB · Mid-pack CFPB posture
Coastal Finance Company, Inc.
16 CFPB complaints · 4 states · top issue Incorrect information on your report.
Coastal Finance Company, Inc. has 16 consumer complaints in the CFPB public database. Timely response is 93.8%; 0% closed with relief; top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +100% filings 2013 to 2025
CFPB relief outcome brief
CCDB company coastal-finance-company-inc
0% relief · 93.8% timely · 16 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Innovis (0% relief)
Coastal Finance Company, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 16 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Coastal Finance Company, Inc. complaint mix by product
- Credit reporting, 6 37.5% – 0% relief
- Debt collection 3 18.8% – 0% relief
- Vehicle loan 3 18.8% – 0% relief
- Consumer Loan 3 18.8% – 0% relief
- Credit reporting 1 6.3% – 0% relief
How Coastal Finance Company, Inc.'s 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Debt collection | 3 |
| Vehicle loan or lease | 3 |
| Consumer Loan | 3 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Coastal Finance Company, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- NC
- 81.3% of this company's filings
Coastal Finance Company, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- +100% vs 2013
Top States
| State | Complaints |
|---|---|
| NC | 13 |
| VA | 1 |
| FL | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 5 |
| Improper use of your report | 2 |
| Attempts to collect debt not owed | 2 |
| Managing the loan or lease | 2 |
| Repossession | 1 |
| Communication tactics | 1 |
| Taking out the loan or lease | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2015 | 1 | 100% |
| 2016 | 2 | 50% |
| 2017 | 3 | 100% |
| 2018 | 1 | 100% |
| 2019 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 1 | 100% |
| 2023 | 1 | 100% |
| 2024 | 1 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Coastal Finance Company, Inc.
Coastal Finance Company, Inc.'s 16 logged complaints stay concentrated: only 4 states show a filing. Only 37.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2025-11-19.
Coastal Finance Company, Inc. answers 93.8% of complaints inside the CFPB's tracked window and closes 93.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Coastal Finance Company, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Coastal Finance Company, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 16.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Coastal Finance Company, Inc. (93.8% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture