CFPB · Mid-pack CFPB posture
Coastal Custom Mortgage, Inc.
3 CFPB complaints · 2 states · top issue Applying for a mortgage or refinancing an existing mortgage.
Coastal Custom Mortgage, Inc. has 3 consumer complaints in the CFPB public database. Timely response is 100%; 0% closed with relief; top product Mortgage. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- 0% filings 2024 to 2026
CFPB relief outcome brief
CCDB company coastal-custom-mortgage-inc
0% relief · 100% timely · 3 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Coastal Custom Mortgage, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Coastal Custom Mortgage, Inc. complaint mix by product
- Mortgage 2 66.7% – 0% relief
- Debt collection 1 33.3% – 0% relief
How Coastal Custom Mortgage, Inc.'s 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 2 |
| Debt collection | 1 |
Concentrated filing states for Coastal Custom Mortgage, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 66.7% of this company's filings
Coastal Custom Mortgage, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2024
Top States
| State | Complaints |
|---|---|
| GA | 2 |
| MA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Closing on a mortgage | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Coastal Custom Mortgage, Inc.
Coastal Custom Mortgage, Inc.'s 3 logged complaints stay concentrated: only 2 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2024 through 2026-04-10.
Coastal Custom Mortgage, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Coastal Custom Mortgage, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Coastal Custom Mortgage, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Coastal Custom Mortgage, Inc. (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture