Cliff Lending Inc. d/b/a Advance Loan Solutions
16 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cliff Lending Inc. d/b/a Advance Loan Solutions complaint mix by product
- Payday loan, 15 93.8% – 0% relief
- Debt collection 1 6.3% – 0% relief
How Cliff Lending Inc. d/b/a Advance Loan Solutions's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 15 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 8 |
| FL | 3 |
| ND | 1 |
| KS | 1 |
| IN | 1 |
| TX | 1 |
| DE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 9 |
| Struggling to pay your loan | 2 |
| Can't stop withdrawals from your bank account | 1 |
| Improper use of your report | 1 |
| Problem when making payments | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2025 | 9 | 100% |
| 2026 | 7 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Cliff Lending Inc. d/b/a Advance Loan Solutions
Cliff Lending Inc. d/b/a Advance Loan Solutions's 16 logged complaints stay concentrated: only 7 states show a filing on record. Only 31.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2025 through 2026-06-06.
Cliff Lending Inc. d/b/a Advance Loan Solutions answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cliff Lending Inc. d/b/a Advance Loan Solutions.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Cliff Lending Inc. d/b/a Advance Loan Solutions have?
16, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Cliff Lending Inc. d/b/a Advance Loan Solutions respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Cliff Lending Inc. d/b/a Advance Loan Solutions?
"Charged fees or interest you didn't expect", filed under the "Payday loan, title loan, personal loan, or advance loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.