CFPB · Single-product concentration
Cliff Lending Inc. d/b/a Advance Loan Solutions
16 CFPB complaints · 93.8% in "Payday loan, title loan, personal loan, or advance loan" · top issue Charged fees or interest you didn't expect.
Cliff Lending Inc. d/b/a Advance Loan Solutions: 93.8% of 16 CFPB complaints sit in "Payday loan, title loan, personal loan, or advance loan". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- -22.2% filings 2025 to 2026
CFPB relief outcome brief
CCDB company cliff-lending-inc-d-b-a-advance-loan-solutions
0% relief · 100% timely · 16 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: CCF Intermediate Holdings LLC (0% relief)
Cliff Lending Inc. d/b/a Advance Loan Solutions closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 16 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cliff Lending Inc. d/b/a Advance Loan Solutions complaint mix by product
- Payday loan, 15 93.8% – 0% relief
- Debt collection 1 6.3% – 0% relief
How Cliff Lending Inc. d/b/a Advance Loan Solutions's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 15 |
| Debt collection | 1 |
Concentrated filing states for Cliff Lending Inc. d/b/a Advance Loan Solutions
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 50% of this company's filings
Cliff Lending Inc. d/b/a Advance Loan Solutions falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 7
- -22.2% vs 2025
Top States
| State | Complaints |
|---|---|
| CA | 8 |
| FL | 3 |
| ND | 1 |
| KS | 1 |
| IN | 1 |
| TX | 1 |
| DE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 9 |
| Struggling to pay your loan | 2 |
| Can't stop withdrawals from your bank account | 1 |
| Improper use of your report | 1 |
| Problem when making payments | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2025 | 9 | 100% |
| 2026 | 7 | 100% |
Source: CFPB Consumer Complaint Database
Cliff Lending Inc. d/b/a Advance Loan Solutions filings cluster in one product
Cliff Lending Inc. d/b/a Advance Loan Solutions's 16 logged complaints stay concentrated: only 7 states show a filing. Only 31.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2025 through 2026-06-06.
Cliff Lending Inc. d/b/a Advance Loan Solutions answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cliff Lending Inc. d/b/a Advance Loan Solutions.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cliff Lending Inc. d/b/a Advance Loan Solutions: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 16.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cliff Lending Inc. d/b/a Advance Loan Solutions (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration