CFPB · Mid-pack CFPB posture
ClarityPay, Inc.
38 CFPB complaints · 13 states · top issue Incorrect information on your report.
ClarityPay, Inc. has 38 consumer complaints in the CFPB public database. Timely response is 100%; 0% closed with relief; top product Payday loan, title loan, personal loan, or advance loan. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +1066.7% filings 2025 to 2026
CFPB relief outcome brief
CCDB company claritypay-inc
0% relief · 100% timely · 38 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: CCF Intermediate Holdings LLC (0% relief)
ClarityPay, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 38 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
ClarityPay, Inc. complaint mix by product
- Payday loan, 21 55.3% – 0% relief
- Credit reporting 13 34.2% – 0% relief
- Debt collection 3 7.9% – 0% relief
- Debt or 1 2.6% – 0% relief
How ClarityPay, Inc.'s 38 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 21 |
| Credit reporting or other personal consumer reports | 13 |
| Debt collection | 3 |
| Debt or credit management | 1 |
Where ClarityPay, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 31.6% of this company's filings
ClarityPay, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 35
- +1066.7% vs 2025
Top States
| State | Complaints |
|---|---|
| FL | 12 |
| TX | 7 |
| GA | 4 |
| CA | 3 |
| PA | 2 |
| UT | 2 |
| HI | 2 |
| OH | 1 |
| IN | 1 |
| MI | 1 |
| NY | 1 |
| DE | 1 |
| AL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 13 |
| Problem when making payments | 8 |
| Charged fees or interest you didn't expect | 7 |
| Getting the loan | 4 |
| Written notification about debt | 2 |
| Confusing or misleading advertising or marketing | 1 |
| Didn't provide services promised | 1 |
| Struggling to pay your loan | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2025 | 3 | 100% |
| 2026 | 35 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about ClarityPay, Inc.
ClarityPay, Inc.'s 38 logged complaints stay concentrated: only 13 states show a filing. Only 21.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2025 through 2026-06-24.
ClarityPay, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 63.2% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about ClarityPay, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for ClarityPay, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 38.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for ClarityPay, Inc. (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture