CFPB · Single-product concentration
City First Mortgage Corp
5 CFPB complaints · 80% in "Mortgage" · top issue Closing on a mortgage.
City First Mortgage Corp: 80% of 5 CFPB complaints sit in "Mortgage". Timely 100% · relief 20%. Allegations, not findings.
- Single-product concentration
- -50% filings 2018 to 2025
CFPB relief outcome brief
CCDB company city-first-mortgage-corp
20% relief · 100% timely · 5 filings · Mortgage
Same-product relief peers
Nearest relief peer: Wells Fargo & Company (20.1% relief)
City First Mortgage Corp closes 20% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
City First Mortgage Corp complaint mix by product
- Mortgage 4 80.0% – 25% relief
- Credit reporting 1 20.0% – 0% relief
How City First Mortgage Corp's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 4 |
| Credit reporting or other personal consumer reports | 1 |
City First Mortgage Corp falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -50% vs 2018
Top States
| State | Complaints |
|---|---|
| FL | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 2 |
| Improper use of your report | 1 |
| Trouble during payment process | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2022 | 1 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database
City First Mortgage Corp filings cluster in one product
City First Mortgage Corp's 5 logged complaints stay concentrated: only 1 state shows a filing. Only 20% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2018 through 2025-01-02.
City First Mortgage Corp answers 100% of complaints inside the CFPB's tracked window and closes 80% with a written explanation. 20% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about City First Mortgage Corp.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for City First Mortgage Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for City First Mortgage Corp (100% timely; 20% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration