CFPB · Single-product concentration
Choice Money Transfer, Inc.
20 CFPB complaints · 85% in "Money transfer, virtual currency, or money service" · top issue Other transaction problem.
Choice Money Transfer, Inc.: 85% of 20 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 95% · relief 45%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2018 to 2026
CFPB relief outcome brief
CCDB company choice-money-transfer-inc
45% relief · 95% timely · 20 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: TapTap Send Inc. (41.9% relief)
Choice Money Transfer, Inc. closes 45% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Choice Money Transfer, Inc.'s 20 filings include narrative text
45% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Choice Money Transfer, Inc. complaint mix by product
- Money transfer, 17 85.0% – 47% relief
- Prepaid card 1 5.0% – 0% relief
- Debt or 1 5.0% – 0% relief
- Credit card 1 5.0% – 100% relief
How Choice Money Transfer, Inc.'s 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 17 |
| Prepaid card | 1 |
| Debt or credit management | 1 |
| Credit card or prepaid card | 1 |
Where Choice Money Transfer, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NJ
- 35% of this company's filings
Choice Money Transfer, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -66.7% vs 2018
Top States
| State | Complaints |
|---|---|
| NJ | 7 |
| NY | 3 |
| FL | 3 |
| TX | 1 |
| MD | 1 |
| CA | 1 |
| DC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Other transaction problem | 6 |
| Money was not available when promised | 5 |
| Fraud or scam | 4 |
| Problem with a purchase or transfer | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Problem with a purchase shown on your statement | 1 |
| Unexpected or other fees | 1 |
| Unauthorized transactions or other transaction problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 3 | 100% |
| 2020 | 7 | 100% |
| 2021 | 3 | 100% |
| 2022 | 1 | 100% |
| 2023 | 3 | 100% |
| 2024 | 2 | 100% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Choice Money Transfer, Inc. filings cluster in one product
Choice Money Transfer, Inc.'s 20 logged complaints stay concentrated: only 7 states show a filing. 45% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-01-15.
Choice Money Transfer, Inc. answers 95% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 45% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Other transaction problem."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Choice Money Transfer, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Choice Money Transfer, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 20.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Choice Money Transfer, Inc. (95% timely; 45% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration