CFPB · Narrative-heavy record
Chicago Car Center, Inc.
9 CFPB complaints · 77.8% with narratives · top issue Incorrect information on your report.
Chicago Car Center, Inc.: 77.8% of 9 filings include consumer narratives. Timely 100% · relief 22.2% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2019 to 2024
CFPB relief outcome brief
CCDB company chicago-car-center-inc
22.2% relief · 100% timely · 9 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: VW Credit (21.9% relief)
Chicago Car Center, Inc. closes 22.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Chicago Car Center, Inc. complaint mix by product
- Vehicle loan 5 55.6% – 20% relief
- Credit reporting, 4 44.4% – 25% relief
How Chicago Car Center, Inc.'s 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
Chicago Car Center, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2024
- 1
- 0% vs 2019
Top States
| State | Complaints |
|---|---|
| IL | 9 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 2 |
| Managing the loan or lease | 2 |
| Repossession | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Struggling to pay your loan | 1 |
| Improper use of your report | 1 |
| Problems at the end of the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 1 | 100% |
| 2020 | 3 | 100% |
| 2021 | 1 | 100% |
| 2022 | 1 | 100% |
| 2023 | 2 | 100% |
| 2024 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Chicago Car Center, Inc.'s narrative-rich complaint ledger
Chicago Car Center, Inc.'s 9 logged complaints stay concentrated: only 1 state shows a filing. 77.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2024-08-02.
Chicago Car Center, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 77.8% with a written explanation. 22.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Chicago Car Center, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Chicago Car Center, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 9.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Chicago Car Center, Inc. (100% timely; 22.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record