CFPB · Diversified product mix

Chek Cash, Inc.

30 CFPB complaints · diversified mix (top product 30%) · top issue Struggling to pay your loan.

30 CFPB complaints

Chek Cash, Inc.: top product "Debt collection" is only 30% of 30 - multi-bucket mix. Timely 100% · relief 3.3%. Allegations, not findings.

  • Diversified product mix
  • +700% filings 2015 to 2026

CFPB relief outcome brief

CCDB company chek-cash-inc

3.3% relief · 100% timely · 30 filings · Debt collection

Nearest relief peer: Ecmc Group, Inc. (3.3% relief)

Chek Cash, Inc. (this)3.3%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Chek Cash, Inc. and nearest filing-volume peers

Chek Cash, Inc. closes 3.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Chek Cash, Inc.'s 30 filings include narrative text

46.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Chek Cash, Inc. complaint mix by product

Total complaints: 30

Chek Cash, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 30 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 9 complaints (30.0%), resolution 11.1% Debt collection 30.0% Payday loan,: 8 complaints (26.7%), resolution 0.0% Payday loan, 26.7% Credit reporting: 7 complaints (23.3%), resolution 0.0% Credit reporting 23.3% Payday loan,: 4 complaints (13.3%), resolution 0.0% Payday loan, 13.3% Payday loan: 1 complaints (3.3%), resolution 0.0% Credit reporting,: 1 complaints (3.3%), resolution 0.0%
  • Debt collection 9 30.0% 11% relief
  • Payday loan, 8 26.7% 0% relief
  • Credit reporting 7 23.3% 0% relief
  • Payday loan, 4 13.3% 0% relief
  • Payday loan 1 3.3% 0% relief
  • Credit reporting, 1 3.3% 0% relief

How Chek Cash, Inc.'s 30 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 9
Payday loan, title loan, personal loan, or advance loan 8
Credit reporting or other personal consumer reports 7
Payday loan, title loan, or personal loan 4
Payday loan 1
Credit reporting, credit repair services, or other personal consumer reports 1

Concentrated filing states for Chek Cash, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
93.3% of this company's filings
TX28OK1

Chek Cash, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
8
+700% vs 2015
051015 2015201620182019202020212023202420252026 8

Top States

State Complaints
TX 28
OK 1

Top Issues

Issue Complaints
Struggling to pay your loan 5
Problem with a company's investigation into an existing problem 4
Improper use of your report 3
Communication tactics 3
Took or threatened to take negative or legal action 3
Problem when making payments 2
Credit monitoring or identity theft protection services 2
Attempts to collect debt not owed 1
Electronic communications 1
Can't contact lender or servicer 1
Threatened to contact someone or share information improperly 1
Charged fees or interest you didn't expect 1
Incorrect information on your report 1
Can't contact lender 1
Received a loan you didn't apply for 1

Yearly Trend

Year Complaints Timely
2015 1 100%
2016 2 100%
2018 1 100%
2019 1 100%
2020 2 100%
2021 1 100%
2023 1 100%
2024 2 100%
2025 11 100%
2026 8 100%

Source: CFPB Consumer Complaint Database

Chek Cash, Inc. spreads across product buckets

Chek Cash, Inc.'s 30 logged complaints stay concentrated: only 2 states show a filing. 46.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-04-05.

Chek Cash, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 96.7% with a written explanation. 3.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Struggling to pay your loan."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Chek Cash, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Chek Cash, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Chek Cash, Inc. (100% timely; 3.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix