CFPB · Narrative-heavy record
CCI Financial, Inc
13 CFPB complaints · 69.2% with narratives · top issue Communication tactics.
CCI Financial, Inc: 69.2% of 13 filings include consumer narratives. Timely 100% · relief 15.4% · top product Payday loan, title loan, or personal loan. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2017 to 2025
CFPB relief outcome brief
CCDB company cci-financial-inc
15.4% relief · 100% timely · 13 filings · Payday loan, title loan, or personal loan
Same-product relief peers
Nearest relief peer: Lending Club Corp (14.5% relief)
CCI Financial, Inc closes 15.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of CCI Financial, Inc's 13 filings include narrative text
69.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CCI Financial, Inc complaint mix by product
- Payday loan, 5 38.5% – 20% relief
- Debt collection 4 30.8% – 25% relief
- Payday loan, 3 23.1% – 0% relief
- Money transfer, 1 7.7% – 0% relief
How CCI Financial, Inc's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 5 |
| Debt collection | 4 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Money transfer, virtual currency, or money service | 1 |
Where CCI Financial, Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NV
- 38.5% of this company's filings
CCI Financial, Inc complaints by year
Annual filing volume from the CFPB public database
- 2025
- 3
- 0% vs 2017
Top States
| State | Complaints |
|---|---|
| NV | 5 |
| CA | 4 |
| WA | 1 |
| WI | 1 |
| UT | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 2 |
| Received a loan you didn't apply for | 2 |
| Threatened to contact someone or share information improperly | 1 |
| Getting the loan | 1 |
| Can't stop withdrawals from your bank account | 1 |
| Problem when making payments | 1 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 1 |
| Took or threatened to take negative or legal action | 1 |
| Struggling to pay your loan | 1 |
| Fraud or scam | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 3 | 100% |
| 2018 | 4 | 100% |
| 2022 | 1 | 100% |
| 2023 | 1 | 100% |
| 2024 | 1 | 100% |
| 2025 | 3 | 100% |
Source: CFPB Consumer Complaint Database
CCI Financial, Inc's narrative-rich complaint ledger
CCI Financial, Inc's 13 logged complaints stay concentrated: only 6 states show a filing. 69.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2025-12-02.
CCI Financial, Inc answers 100% of complaints inside the CFPB's tracked window and closes 84.6% with a written explanation. 15.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CCI Financial, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CCI Financial, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 13.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CCI Financial, Inc (100% timely; 15.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record