CFPB · Narrative-heavy record

CashMax LLC

24 CFPB complaints · 66.7% with narratives · top issue Attempts to collect debt not owed.

24 CFPB complaints

CashMax LLC: 66.7% of 24 filings include consumer narratives. Timely 100% · relief 0% · top product Payday loan, title loan, or personal loan. Allegations, not findings.

  • Narrative-heavy record
  • -80% filings 2020 to 2026

CFPB relief outcome brief

CCDB company cashmax-llc

0% relief · 100% timely · 24 filings · Payday loan, title loan, or personal loan

Nearest relief peer: Kashia Services (0% relief)

CashMax LLC (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among CashMax LLC and nearest filing-volume peers

CashMax LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of CashMax LLC's 24 filings include narrative text

66.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

CashMax LLC complaint mix by product

Total complaints: 24

CashMax LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 24 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 11 complaints (45.8%), resolution 0.0% Payday loan, 45.8% Debt collection: 10 complaints (41.7%), resolution 0.0% Debt collection 41.7% Credit reporting: 2 complaints (8.3%), resolution 0.0% Credit reporting 8.3% Payday loan,: 1 complaints (4.2%), resolution 0.0%
  • Payday loan, 11 45.8% 0% relief
  • Debt collection 10 41.7% 0% relief
  • Credit reporting 2 8.3% 0% relief
  • Payday loan, 1 4.2% 0% relief

How CashMax LLC's 24 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, or personal loan 11
Debt collection 10
Credit reporting or other personal consumer reports 2
Payday loan, title loan, personal loan, or advance loan 1

Concentrated filing states for CashMax LLC

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
66.7% of this company's filings
TX16CA2WI2LA1ID1SC1MS1

CashMax LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
1
-80% vs 2020
0123456 2020202120222023202420252026 1

Top States

State Complaints
TX 16
CA 2
WI 2
LA 1
ID 1
SC 1
MS 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 8
Problem with the payoff process at the end of the loan 3
Received a loan you didn't apply for 2
Incorrect information on your report 2
Took or threatened to take negative or legal action 2
Can't stop withdrawals from your bank account 2
Charged fees or interest you didn't expect 2
Loan payment wasn't credited to your account 1
Money was taken from your bank account on the wrong day or for the wrong amount 1
Getting the loan 1

Yearly Trend

Year Complaints Timely
2020 5 100%
2021 3 100%
2022 5 100%
2023 2 100%
2024 5 100%
2025 3 100%
2026 1 100%

Source: CFPB Consumer Complaint Database

CashMax LLC's narrative-rich complaint ledger

CashMax LLC's 24 logged complaints stay concentrated: only 7 states show a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-06-04.

CashMax LLC answers 100% of complaints inside the CFPB's tracked window and closes 95.83333333333333% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CashMax LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for CashMax LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for CashMax LLC (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record