Total complaints
16
Filed since 2020
2026 data Public-data reference. official source
CashMax LLC
16 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
16 consumer complaints filed with the CFPB
This profile shows CashMax LLC's complaint history from CFPB public records. 16 consumers have filed complaints since 2020. The company has a 100% timely response rate and has provided relief in 0% of cases.
16
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
2020
Since
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
CashMax LLC complaint mix by product
- Payday loan, 8 50.0% – 0% relief
- Debt collection 7 43.8% – 0% relief
- Credit reporting 1 6.3% – 0% relief
How CashMax LLC's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 8 |
| Debt collection | 7 |
| Credit reporting or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 14 |
| LA | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 6 |
| Charged fees or interest you didn't expect | 2 |
| Received a loan you didn't apply for | 2 |
| Problem with the payoff process at the end of the loan | 2 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 1 |
| Incorrect information on your report | 1 |
| Took or threatened to take negative or legal action | 1 |
| Getting the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 3 | 100% |
| 2021 | 2 | 100% |
| 2022 | 5 | 100% |
| 2023 | 1 | 100% |
| 2024 | 4 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About CashMax LLC
CashMax LLC has accumulated 16 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 10 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2025-01-08, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CashMax LLC reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CashMax LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does CashMax LLC have?
CashMax LLC has received 16 consumer complaints filed with the Consumer Financial Protection Bureau.
Does CashMax LLC respond to complaints on time?
CashMax LLC has a 100% timely response rate to CFPB complaints.
What is the most common complaint about CashMax LLC?
The most common issue reported against CashMax LLC is "Attempts to collect debt not owed" in the "Payday loan, title loan, or personal loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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