CFPB · Single-product concentration

CalAtlantic Financial Services, Inc., Scottsdale, AZ Branch

14 CFPB complaints · 100% in "Mortgage" · top issue Closing on a mortgage.

14 CFPB complaints

CalAtlantic Financial Services, Inc., Scottsdale, AZ Branch: 100% of 14 CFPB complaints sit in "Mortgage". Timely 100% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2015 to 2018

CFPB relief outcome brief

CCDB company calatlantic-financial-services-inc-scottsdale-az-branch

0% relief · 100% timely · 14 filings · Mortgage

Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)

CalAtlantic Financial Servic…0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among CalAtlantic Financial Services, Inc., Scottsdale, AZ Branch and nearest filing-volume peers

CalAtlantic Financial Services, Inc., Scottsdale, AZ Branch closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of CalAtlantic Financial Services, Inc., Scottsdale, AZ Branch's 14 filings include narrative text

42.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

CalAtlantic Financial Services, Inc., Scottsdale, AZ Branch complaint mix by product

Total complaints: 14

CalAtlantic Financial Services, Inc., Scottsdale, AZ Branch complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 14 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 14 complaints (100.0%), resolution 0.0% Mortgage 100.0%
  • Mortgage 14 100.0% 0% relief

How CalAtlantic Financial Services, Inc., Scottsdale, AZ Branch's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 14

Where CalAtlantic Financial Services, Inc., Scottsdale, AZ Branch complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
21.4% of this company's filings
FL3PR2MN2DE2CA2NV1MD1CO1

CalAtlantic Financial Services, Inc., Scottsdale, AZ Branch complaints by year

Annual filing volume from the CFPB public database

Trend in view
2018
1
0% vs 2015
051015 2015201620172018 1

Top States

State Complaints
FL 3
PR 2
MN 2
DE 2
CA 2
NV 1
MD 1
CO 1

Top Issues

Issue Complaints
Closing on a mortgage 6
Applying for a mortgage or refinancing an existing mortgage 3
Credit decision / Underwriting 2
Trouble during payment process 2
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2015 1 100%
2016 1 100%
2017 11 100%
2018 1 100%

Source: CFPB Consumer Complaint Database

CalAtlantic Financial Services, Inc., Scottsdale, AZ Branch filings cluster in one product

CalAtlantic Financial Services, Inc., Scottsdale, AZ Branch's 14 logged complaints stay concentrated: only 8 states show a filing. 42.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2018-05-07.

CalAtlantic Financial Services, Inc., Scottsdale, AZ Branch answers 100% of complaints inside the CFPB's tracked window and closes 92.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CalAtlantic Financial Services, Inc., Scottsdale, AZ Branch.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for CalAtlantic Financial Services, Inc., Scottsdale, AZ Branch: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for CalAtlantic Financial Services, Inc., Scottsdale, AZ Branch (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration