Total complaints
11
Filed since 2016
11 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
11 consumer complaints filed with the CFPB
This profile shows C2 Financial Corporation's complaint history from CFPB public records. 11 consumers have filed complaints since 2016. The company has a 81.8% timely response rate and has provided relief in 18.2% of cases.
Total complaints
11
Filed since 2016
Timely response
81.8%
CFPB-tracked response window
Relief rate
18.2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How C2 Financial Corporation's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 11 |
| State | Complaints |
|---|---|
| CA | 4 |
| WA | 1 |
| GA | 1 |
| FL | 1 |
| AZ | 1 |
| MA | 1 |
| TX | 1 |
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 6 |
| Closing on a mortgage | 4 |
| Application, originator, mortgage broker | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 0% |
| 2019 | 2 | 100% |
| 2020 | 2 | 100% |
| 2021 | 2 | 100% |
| 2023 | 2 | 100% |
| 2024 | 2 | 50% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
C2 Financial Corporation has accumulated 11 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2024-11-11, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, C2 Financial Corporation reports a 81.8% timely-response rate and has closed 72.7% of cases with a written explanation to the consumer. 18.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Applying for a mortgage or refinancing an existing mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating C2 Financial Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
C2 Financial Corporation has received 11 consumer complaints filed with the Consumer Financial Protection Bureau.
C2 Financial Corporation has a 81.8% timely response rate to CFPB complaints.
The most common issue reported against C2 Financial Corporation is "Applying for a mortgage or refinancing an existing mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.