CFPB · Narrative-heavy record
Brother Loan & Finance Co.
5 CFPB complaints · 60% with narratives · top issue Charged fees or interest you didn't expect.
Brother Loan & Finance Co.: 60% of 5 filings include consumer narratives. Timely 100% · relief 0% · top product Payday loan, title loan, personal loan, or advance loan. Allegations, not findings.
- Narrative-heavy record
- +100% filings 2019 to 2025
CFPB relief outcome brief
CCDB company brother-loan-finance-co
0% relief · 100% timely · 5 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: CCF Intermediate Holdings LLC (0% relief)
Brother Loan & Finance Co. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Brother Loan & Finance Co. complaint mix by product
- Payday loan, 2 40.0% – 0% relief
- Debt collection 2 40.0% – 0% relief
- Payday loan, 1 20.0% – 0% relief
How Brother Loan & Finance Co.'s 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Debt collection | 2 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for Brother Loan & Finance Co.
Top states by attributed CFPB complaint volume for this company
- Leading state
- MO
- 40% of this company's filings
Brother Loan & Finance Co. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- +100% vs 2019
Top States
| State | Complaints |
|---|---|
| MO | 2 |
| IL | 2 |
| IN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 2 |
| Struggling to pay your loan | 1 |
| Took or threatened to take negative or legal action | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 1 | 100% |
| 2021 | 1 | 100% |
| 2023 | 1 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Brother Loan & Finance Co.'s narrative-rich complaint ledger
Brother Loan & Finance Co.'s 5 logged complaints stay concentrated: only 3 states show a filing. 60% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2025-04-10.
Brother Loan & Finance Co. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Brother Loan & Finance Co..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Brother Loan & Finance Co.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Brother Loan & Finance Co. (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record