Total complaints
29
Filed since 2012
29 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
29 consumer complaints filed with the CFPB
This profile shows Bay Equity LLC's complaint history from CFPB public records. 29 consumers have filed complaints since 2012. The company has a 100% timely response rate and has provided relief in 20.7% of cases.
Total complaints
29
Filed since 2012
Timely response
100%
CFPB-tracked response window
Relief rate
20.7%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Bay Equity LLC's 29 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 24 |
| Credit reporting or other personal consumer reports | 3 |
| Credit reporting | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| State | Complaints |
|---|---|
| CA | 6 |
| AZ | 4 |
| TX | 4 |
| WA | 4 |
| FL | 2 |
| NV | 1 |
| IL | 1 |
| MA | 1 |
| KY | 1 |
| DE | 1 |
| MN | 1 |
| CO | 1 |
| CT | 1 |
| GA | 1 |
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 8 |
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Incorrect information on your report | 3 |
| Trouble during payment process | 3 |
| Loan servicing, payments, escrow account | 2 |
| Application, originator, mortgage broker | 2 |
| Credit decision / Underwriting | 2 |
| Settlement process and costs | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Improper use of my credit report | 1 |
| Improper use of your report | 1 |
| Loan modification,collection,foreclosure | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 1 | 100% |
| 2015 | 4 | 100% |
| 2016 | 3 | 100% |
| 2017 | 1 | 100% |
| 2018 | 3 | 100% |
| 2019 | 1 | 100% |
| 2020 | 3 | 100% |
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2023 | 2 | 100% |
| 2024 | 3 | 100% |
| 2025 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Bay Equity LLC has accumulated 29 consumer complaints in the CFPB public database, with filings active across 14 U.S. states. Of those submissions, 12 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2025-09-07, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Bay Equity LLC reports a 100% timely-response rate and has closed 79.3% of cases with a written explanation to the consumer. 20.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Closing on a mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Bay Equity LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Bay Equity LLC has received 29 consumer complaints filed with the Consumer Financial Protection Bureau.
Bay Equity LLC has a 100% timely response rate to CFPB complaints.
The most common issue reported against Bay Equity LLC is "Closing on a mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.