CFPB · Single-product concentration

Bay Equity LLC

44 CFPB complaints · 86.4% in "Mortgage" · top issue Closing on a mortgage.

44 CFPB complaints

Bay Equity LLC: 86.4% of 44 CFPB complaints sit in "Mortgage". Timely 100% · relief 18.2%. Allegations, not findings.

  • Single-product concentration
  • +300% filings 2012 to 2025

CFPB relief outcome brief

CCDB company bay-equity-llc

18.2% relief · 100% timely · 44 filings · Mortgage

Nearest relief peer: Academy Mortgage Corporation (18.2% relief)

Bay Equity LLC (this)18.2%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Bay Equity LLC and nearest filing-volume peers

Bay Equity LLC closes 18.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Bay Equity LLC's 44 filings include narrative text

61.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 18.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Bay Equity LLC complaint mix by product

Total complaints: 44

Bay Equity LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 44 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 38 complaints (86.4%), resolution 18.4% Mortgage 86.4% Credit reporting: 3 complaints (6.8%), resolution 0.0% Credit reporting 6.8% Credit reporting,: 2 complaints (4.5%), resolution 0.0% Credit reporting: 1 complaints (2.3%), resolution 100.0%
  • Mortgage 38 86.4% 18% relief
  • Credit reporting 3 6.8% 0% relief
  • Credit reporting, 2 4.5% 0% relief
  • Credit reporting 1 2.3% 100% relief

How Bay Equity LLC's 44 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 38
Credit reporting or other personal consumer reports 3
Credit reporting, credit repair services, or other personal consumer reports 2
Credit reporting 1

Where Bay Equity LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
20.5% of this company's filings
CA9GA5TX5WA5AZ4MN2FL2CT2

Bay Equity LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2025
4
+300% vs 2012
02468 2012201520172019202120232025 4

Top States

State Complaints
CA 9
GA 5
TX 5
WA 5
AZ 4
MN 2
FL 2
CT 2
IL 2
KY 1
MA 1
VA 1
DE 1
CO 1
NV 1
NM 1
MT 1

Top Issues

Issue Complaints
Closing on a mortgage 11
Applying for a mortgage or refinancing an existing mortgage 9
Trouble during payment process 6
Credit decision / Underwriting 4
Incorrect information on your report 3
Application, originator, mortgage broker 3
Loan servicing, payments, escrow account 2
Improper use of your report 2
Improper use of my credit report 1
Settlement process and costs 1
Loan modification,collection,foreclosure 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2012 1 100%
2013 1 100%
2015 4 100%
2016 6 100%
2017 1 100%
2018 3 100%
2019 2 100%
2020 5 100%
2021 5 100%
2022 5 100%
2023 3 100%
2024 4 100%
2025 4 100%

Source: CFPB Consumer Complaint Database

Bay Equity LLC filings cluster in one product

Bay Equity LLC's 44 logged complaints stay concentrated: only 17 states show a filing. 61.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2025-09-07.

Bay Equity LLC answers 100% of complaints inside the CFPB's tracked window and closes 81.8% with a written explanation. 18.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bay Equity LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Bay Equity LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Bay Equity LLC (100% timely; 18.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration