2026 data Public-data reference. official source

BANCFIRST CORPORATION

26 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

26 consumer complaints filed with the CFPB

This profile shows BANCFIRST CORPORATION's complaint history from CFPB public records. 26 consumers have filed complaints since 2023. The company has a 100% timely response rate and has provided relief in 0% of cases.

26
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
6
States Active
2023
Since

Total complaints

26

Filed since 2023

Timely response

100%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

BANCFIRST CORPORATION complaint mix by product

Total complaints: 26

BANCFIRST CORPORATION complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 26 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 15 complaints (57.7%), resolution 0.0% Checking or 57.7% Credit reporting: 3 complaints (11.5%), resolution 0.0% Credit reporting 11.5% Mortgage: 3 complaints (11.5%), resolution 0.0% Mortgage 11.5% Payday loan,: 2 complaints (7.7%), resolution 0.0% Payday loan, 7.7% Money transfer,: 2 complaints (7.7%), resolution 0.0% Money transfer, 7.7% Debt collection: 1 complaints (3.8%), resolution 0.0%
  • Checking or 15 57.7% 0% relief
  • Credit reporting 3 11.5% 0% relief
  • Mortgage 3 11.5% 0% relief
  • Payday loan, 2 7.7% 0% relief
  • Money transfer, 2 7.7% 0% relief
  • Debt collection 1 3.8% 0% relief

How BANCFIRST CORPORATION's 26 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 15
Credit reporting or other personal consumer reports 3
Mortgage 3
Payday loan, title loan, personal loan, or advance loan 2
Money transfer, virtual currency, or money service 2
Debt collection 1

Top States

State Complaints
OK 20
TX 2
SD 1
NV 1
PA 1
CA 1

Top Issues

Issue Complaints
Managing an account 12
Problem caused by your funds being low 3
Applying for a mortgage or refinancing an existing mortgage 2
Incorrect information on your report 1
Problem with the payoff process at the end of the loan 1
Attempts to collect debt not owed 1
Credit monitoring or identity theft protection services 1
Other transaction problem 1
Trouble during payment process 1
Fraud or scam 1
Improper use of your report 1
Problem when making payments 1

Yearly Trend

Year Complaints Timely
2023 1 100%
2024 11 100%
2025 12 100%
2026 2 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About BANCFIRST CORPORATION

BANCFIRST CORPORATION has accumulated 26 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 9 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2023, and the most recent logged activity is 2026-02-13, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, BANCFIRST CORPORATION reports a 100% timely-response rate and has closed 96.2% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating BANCFIRST CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does BANCFIRST CORPORATION have?

BANCFIRST CORPORATION has received 26 consumer complaints filed with the Consumer Financial Protection Bureau.

Does BANCFIRST CORPORATION respond to complaints on time?

BANCFIRST CORPORATION has a 100% timely response rate to CFPB complaints.

What is the most common complaint about BANCFIRST CORPORATION?

The most common issue reported against BANCFIRST CORPORATION is "Managing an account" in the "Checking or savings account" product category.

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