CFPB · Narrative-heavy record
Bancfirst Corporation
46 CFPB complaints · 43.5% with narratives · top issue Managing an account.
Bancfirst Corporation: 43.5% of 46 filings include consumer narratives. Timely 100% · relief 2.2% · top product Checking or savings account. Allegations, not findings.
- Narrative-heavy record
- +266.7% filings 2023 to 2026
CFPB relief outcome brief
CCDB company bancfirst-corporation
2.2% relief · 100% timely · 46 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Betterment LLC (2.2% relief)
Bancfirst Corporation closes 2.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Bancfirst Corporation's 46 filings include narrative text
43.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Bancfirst Corporation complaint mix by product
- Checking or 27 58.7% – 4% relief
- Credit reporting 5 10.9% – 0% relief
- Mortgage 5 10.9% – 0% relief
- Money transfer, 4 8.7% – 0% relief
- Payday loan, 2 4.3% – 0% relief
- Debt collection 2 4.3% – 0% relief
- Vehicle loan 1 2.2% – 0% relief
How Bancfirst Corporation's 46 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 27 |
| Credit reporting or other personal consumer reports | 5 |
| Mortgage | 5 |
| Money transfer, virtual currency, or money service | 4 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Debt collection | 2 |
| Vehicle loan or lease | 1 |
Concentrated filing states for Bancfirst Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- OK
- 82.6% of this company's filings
Bancfirst Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 11
- +266.7% vs 2023
Top States
| State | Complaints |
|---|---|
| OK | 38 |
| TX | 2 |
| PA | 2 |
| SD | 1 |
| CA | 1 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 19 |
| Problem caused by your funds being low | 5 |
| Problem with a lender or other company charging your account | 3 |
| Fraud or scam | 2 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Trouble during payment process | 2 |
| Improper use of your report | 1 |
| Unexpected or other fees | 1 |
| Incorrect information on your report | 1 |
| Problem when making payments | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Struggling to pay mortgage | 1 |
| Other transaction problem | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Managing the loan or lease | 1 |
| Problem with a company's investigation into an existing issue | 1 |
| Attempts to collect debt not owed | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 3 | 100% |
| 2024 | 12 | 100% |
| 2025 | 20 | 100% |
| 2026 | 11 | 100% |
Source: CFPB Consumer Complaint Database
Bancfirst Corporation's narrative-rich complaint ledger
Bancfirst Corporation's 46 logged complaints stay concentrated: only 6 states show a filing. 43.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-06-04.
Bancfirst Corporation answers 100% of complaints inside the CFPB's tracked window and closes 91.3% with a written explanation. 2.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bancfirst Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Bancfirst Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 46.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Bancfirst Corporation (100% timely; 2.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record