CFPB · Single-product concentration

Banc One Mortgage Corporation

4 CFPB complaints · 75% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

4 CFPB complaints

Banc One Mortgage Corporation: 75% of 4 CFPB complaints sit in "Mortgage". Timely 100% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -50% filings 2020 to 2022

CFPB relief outcome brief

CCDB company banc-one-mortgage-corporation

0% relief · 100% timely · 4 filings · Mortgage

Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)

Banc One Mortgage Corporatio…0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Banc One Mortgage Corporation and nearest filing-volume peers

Banc One Mortgage Corporation closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Banc One Mortgage Corporation complaint mix by product

Total complaints: 4

Banc One Mortgage Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 3 complaints (75.0%), resolution 0.0% Mortgage 75.0% Credit reporting,: 1 complaints (25.0%), resolution 0.0% Credit reporting, 25.0%
  • Mortgage 3 75.0% 0% relief
  • Credit reporting, 1 25.0% 0% relief

How Banc One Mortgage Corporation's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 3
Credit reporting, credit repair services, or other personal consumer reports 1

Banc One Mortgage Corporation falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2022
1
-50% vs 2020
0.511.522.5 202020212022 1

Top States

State Complaints
CA 4

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 3
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2020 2 100%
2021 1 100%
2022 1 100%

Source: CFPB Consumer Complaint Database

Banc One Mortgage Corporation filings cluster in one product

Banc One Mortgage Corporation's 4 logged complaints stay concentrated: only 1 state shows a filing. 100% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2022-02-24.

Banc One Mortgage Corporation answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Banc One Mortgage Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Banc One Mortgage Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Banc One Mortgage Corporation (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration