CFPB · Single-product concentration
Bakkt Opco Holdings, LLC
5 CFPB complaints · 80% in "Money transfer, virtual currency, or money service" · top issue Managing, opening, or closing your mobile wallet account.
Bakkt Opco Holdings, LLC: 80% of 5 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2021 to 2025
CFPB relief outcome brief
CCDB company bakkt-opco-holdings-llc
0% relief · 100% timely · 5 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Early Warning Services, LLC (0% relief)
Bakkt Opco Holdings, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Bakkt Opco Holdings, LLC complaint mix by product
- Money transfer, 4 80.0% – 0% relief
- Credit card 1 20.0% – 0% relief
How Bakkt Opco Holdings, LLC's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 4 |
| Credit card | 1 |
Where Bakkt Opco Holdings, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NJ
- 20% of this company's filings
Bakkt Opco Holdings, LLC complaints by year
Annual filing volume from the CFPB public database
- 2025
- 1
- 0% vs 2021
Top States
| State | Complaints |
|---|---|
| NJ | 1 |
| KY | 1 |
| MI | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing, opening, or closing your mobile wallet account | 2 |
| Trouble using your card | 1 |
| Fraud or scam | 1 |
| Other transaction problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 1 | 100% |
| 2022 | 1 | 100% |
| 2023 | 1 | 100% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Bakkt Opco Holdings, LLC filings cluster in one product
Bakkt Opco Holdings, LLC's 5 logged complaints stay concentrated: only 4 states show a filing. 80% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2025-12-08.
Bakkt Opco Holdings, LLC answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Managing, opening, or closing your mobile wallet account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bakkt Opco Holdings, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Bakkt Opco Holdings, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Bakkt Opco Holdings, LLC (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration