CFPB · Single-product concentration
Aurora Financial Group Inc
22 CFPB complaints · 95.5% in "Mortgage" · top issue Loan modification,collection,foreclosure.
Aurora Financial Group Inc: 95.5% of 22 CFPB complaints sit in "Mortgage". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- -85.7% filings 2012 to 2024
CFPB relief outcome brief
CCDB company aurora-financial-group-inc
0% relief · 100% timely · 22 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Aurora Financial Group Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Coded fields dominate Aurora Financial Group Inc's 22 filings
Only 9.1% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Aurora Financial Group Inc complaint mix by product
- Mortgage 21 95.5% – 0% relief
- Money transfer, 1 4.5% – 0% relief
How Aurora Financial Group Inc's 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 21 |
| Money transfer, virtual currency, or money service | 1 |
Concentrated filing states for Aurora Financial Group Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- NJ
- 81.8% of this company's filings
Aurora Financial Group Inc falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 1
- -85.7% vs 2012
Top States
| State | Complaints |
|---|---|
| NJ | 18 |
| FL | 1 |
| TX | 1 |
| CA | 1 |
| AE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 13 |
| Loan servicing, payments, escrow account | 4 |
| Application, originator, mortgage broker | 2 |
| Lost or stolen money order | 1 |
| Settlement process and costs | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 7 | 100% |
| 2013 | 8 | 100% |
| 2014 | 3 | 100% |
| 2015 | 2 | 100% |
| 2020 | 1 | 100% |
| 2024 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Aurora Financial Group Inc filings cluster in one product
Aurora Financial Group Inc's 22 logged complaints stay concentrated: only 5 states show a filing. Only 9.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2024-09-18.
Aurora Financial Group Inc answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Aurora Financial Group Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Aurora Financial Group Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 22.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Aurora Financial Group Inc (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration