Total complaints
17
Filed since 2013
17 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
17 consumer complaints filed with the CFPB
This profile shows ASPIRE FINANCIAL INC.'s complaint history from CFPB public records. 17 consumers have filed complaints since 2013. The company has a 70.6% timely response rate and has provided relief in 23.5% of cases.
Total complaints
17
Filed since 2013
Timely response
70.6%
CFPB-tracked response window
Relief rate
23.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How ASPIRE FINANCIAL INC.'s 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 17 |
| State | Complaints |
|---|---|
| TX | 15 |
| TN | 1 |
| NY | 1 |
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 6 |
| Settlement process and costs | 3 |
| Credit decision / Underwriting | 2 |
| Closing on a mortgage | 2 |
| Trouble during payment process | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Loan modification,collection,foreclosure | 1 |
| Improper use of your report | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 2 | 0% |
| 2015 | 2 | 100% |
| 2016 | 1 | 100% |
| 2017 | 3 | 66.7% |
| 2019 | 1 | 0% |
| 2021 | 2 | 100% |
| 2023 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
ASPIRE FINANCIAL INC. has accumulated 17 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2023-01-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ASPIRE FINANCIAL INC. reports a 70.6% timely-response rate and has closed 70.6% of cases with a written explanation to the consumer. 23.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 23.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Application, originator, mortgage broker".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ASPIRE FINANCIAL INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
ASPIRE FINANCIAL INC. has received 17 consumer complaints filed with the Consumer Financial Protection Bureau.
ASPIRE FINANCIAL INC. has a 70.6% timely response rate to CFPB complaints.
The most common issue reported against ASPIRE FINANCIAL INC. is "Application, originator, mortgage broker" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.