Ascend Consumer Finance, Inc.
7 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ascend Consumer Finance, Inc. complaint mix by product
- Credit reporting, 3 42.9% – 0% relief
- Consumer Loan 2 28.6% – 0% relief
- Payday loan, 2 28.6% – 0% relief
How Ascend Consumer Finance, Inc.'s 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Consumer Loan | 2 |
| Payday loan, title loan, or personal loan | 2 |
Top States
| State | Complaints |
|---|---|
| CA | 2 |
| TN | 2 |
| GA | 1 |
| OH | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Taking out the loan or lease | 1 |
| Shopping for a loan or lease | 1 |
| Incorrect information on your report | 1 |
| Problem when making payments | 1 |
| Can't contact lender or servicer | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 100% |
| 2020 | 2 | 0% |
| 2021 | 3 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Ascend Consumer Finance, Inc.
Ascend Consumer Finance, Inc.'s 7 logged complaints stay concentrated: only 5 states show a filing on record. 85.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2021-12-05.
Ascend Consumer Finance, Inc. answers 28.6% of complaints inside the CFPB's tracked window and closes 28.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Problem with a credit reporting company's investigation into an existing problem."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ascend Consumer Finance, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Ascend Consumer Finance, Inc. have?
7, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Ascend Consumer Finance, Inc. respond to complaints on time?
28.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Ascend Consumer Finance, Inc.?
"Problem with a credit reporting company's investigation into an existing problem", filed under the "Credit reporting, credit repair services, or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.