CFPB · Narrative-heavy record
Ascend Consumer Finance, Inc.
7 CFPB complaints · 85.7% with narratives · top issue Problem with a credit reporting company's investigation into an existing problem.
Ascend Consumer Finance, Inc.: 85.7% of 7 filings include consumer narratives. Timely 28.6% · relief 0% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- +50% filings 2016 to 2021
CFPB relief outcome brief
CCDB company ascend-consumer-finance-inc
0% relief · 28.6% timely · 7 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Innovis (0% relief)
Ascend Consumer Finance, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ascend Consumer Finance, Inc. complaint mix by product
- Credit reporting, 3 42.9% – 0% relief
- Consumer Loan 2 28.6% – 0% relief
- Payday loan, 2 28.6% – 0% relief
How Ascend Consumer Finance, Inc.'s 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Consumer Loan | 2 |
| Payday loan, title loan, or personal loan | 2 |
Where Ascend Consumer Finance, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 28.6% of this company's filings
Ascend Consumer Finance, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2021
- 3
- +50% vs 2016
Top States
| State | Complaints |
|---|---|
| CA | 2 |
| TN | 2 |
| GA | 1 |
| OH | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Taking out the loan or lease | 1 |
| Shopping for a loan or lease | 1 |
| Incorrect information on your report | 1 |
| Problem when making payments | 1 |
| Can't contact lender or servicer | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 100% |
| 2020 | 2 | 0% |
| 2021 | 3 | 0% |
Source: CFPB Consumer Complaint Database
Ascend Consumer Finance, Inc.'s narrative-rich complaint ledger
Ascend Consumer Finance, Inc.'s 7 logged complaints stay concentrated: only 5 states show a filing. 85.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2021-12-05.
Ascend Consumer Finance, Inc. answers 28.6% of complaints inside the CFPB's tracked window and closes 28.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Problem with a credit reporting company's investigation into an existing problem."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ascend Consumer Finance, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Ascend Consumer Finance, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 7.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 28.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Ascend Consumer Finance, Inc. (28.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record