CFPB · Coded-category record
Apex Home Loans
2 CFPB complaints · mostly coded fields (0% narrative) · top issue Application, originator, mortgage broker.
Apex Home Loans: only 0% of 2 filings carry narrative text, mostly coded fields. Timely 100% · relief 50%. Allegations, not findings.
- Coded-category record
- 0% filings 2013 to 2022
CFPB relief outcome brief
CCDB company apex-home-loans
50% relief · 100% timely · 2 filings · Mortgage
Same-product relief peers
Nearest relief peer: Acra Intermediate Holdings, LLC (47% relief)
Apex Home Loans closes 50% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Apex Home Loans complaint mix by product
- Mortgage 1 50.0% – 100% relief
- Credit reporting, 1 50.0% – 0% relief
How Apex Home Loans's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Apex Home Loans
Top states by attributed CFPB complaint volume for this company
- Leading state
- VA
- 50% of this company's filings
Apex Home Loans complaints by year
Annual filing volume from the CFPB public database
- 2022
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| VA | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2022 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Apex Home Loans's coded-category complaint ledger
Apex Home Loans's 2 logged complaints stay concentrated: only 2 states show a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2022-06-08.
Apex Home Loans answers 100% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 50% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Apex Home Loans.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Apex Home Loans: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Apex Home Loans (100% timely; 50% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Coded-category record