CFPB · Single-product concentration
Credit Bureau Services Association
230 CFPB complaints · 84.3% in "Debt collection" · top issue Attempts to collect debt not owed.
Credit Bureau Services Association: 84.3% of 230 CFPB complaints sit in "Debt collection". Timely 80.9% · relief 0.4%. Allegations, not findings.
- Single-product concentration
- +2900% filings 2013 to 2026
CFPB relief outcome brief
CCDB company credit-bureau-services-association
0.4% relief · 80.9% timely · 230 filings · Debt collection
Same-product relief peers
Nearest relief peer: LJ Ross Associates (0.4% relief)
Credit Bureau Services Association closes 0.4% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Credit Bureau Services Association's 230 filings include narrative text
41.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Credit Bureau Services Association complaint mix by product
- Debt collection 194 84.3% – 1% relief
- Credit reporting 22 9.6% – 0% relief
- Credit reporting, 13 5.7% – 0% relief
- Money transfer, 1 0.4% – 0% relief
How Credit Bureau Services Association's 230 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 194 |
| Credit reporting or other personal consumer reports | 22 |
| Credit reporting, credit repair services, or other personal consumer reports | 13 |
| Money transfer, virtual currency, or money service | 1 |
Concentrated filing states for Credit Bureau Services Association
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 57% of this company's filings
Credit Bureau Services Association rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 30
- +2900% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 131 |
| OK | 29 |
| GA | 8 |
| TN | 6 |
| AR | 5 |
| SC | 5 |
| IL | 5 |
| OH | 4 |
| NC | 4 |
| CA | 3 |
| FL | 3 |
| NY | 2 |
| NV | 2 |
| NE | 2 |
| MI | 2 |
| LA | 2 |
| MT | 2 |
| VA | 2 |
| WA | 1 |
| AL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 74 |
| False statements or representation | 38 |
| Written notification about debt | 38 |
| Incorrect information on your report | 21 |
| Took or threatened to take negative or legal action | 14 |
| Cont'd attempts collect debt not owed | 13 |
| Problem with a company's investigation into an existing problem | 7 |
| Communication tactics | 6 |
| Improper use of your report | 5 |
| Disclosure verification of debt | 5 |
| Threatened to contact someone or share information improperly | 3 |
| Improper contact or sharing of info | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Other service problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 6 | 100% |
| 2015 | 7 | 85.7% |
| 2016 | 5 | 100% |
| 2017 | 19 | 100% |
| 2018 | 24 | 100% |
| 2019 | 16 | 100% |
| 2020 | 14 | 100% |
| 2021 | 20 | 100% |
| 2022 | 18 | 100% |
| 2023 | 14 | 92.9% |
| 2024 | 20 | 95% |
| 2025 | 36 | 61.1% |
| 2026 | 30 | 10% |
Source: CFPB Consumer Complaint Database
Credit Bureau Services Association filings cluster in one product
Credit Bureau Services Association's 230 logged complaints stay concentrated: only 29 states show a filing. 41.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-08.
Credit Bureau Services Association answers 80.9% of complaints inside the CFPB's tracked window and closes 81.3% with a written explanation. 0.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credit Bureau Services Association.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Credit Bureau Services Association: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 230.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 80.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Credit Bureau Services Association (80.9% timely; 0.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration