Total complaints
13
Filed since 2014
13 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
13 consumer complaints filed with the CFPB
This profile shows ALL WESTERN MORTGAGE's complaint history from CFPB public records. 13 consumers have filed complaints since 2014. The company has a 84.6% timely response rate and has provided relief in 15.4% of cases.
Total complaints
13
Filed since 2014
Timely response
84.6%
CFPB-tracked response window
Relief rate
15.4%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How ALL WESTERN MORTGAGE's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 10 |
| Credit reporting or other personal consumer reports | 3 |
| State | Complaints |
|---|---|
| NV | 6 |
| CA | 2 |
| AZ | 2 |
| TX | 2 |
| NM | 1 |
| Issue | Complaints |
|---|---|
| Improper use of your report | 3 |
| Closing on a mortgage | 2 |
| Loan servicing, payments, escrow account | 1 |
| Other | 1 |
| Loan modification,collection,foreclosure | 1 |
| Application, originator, mortgage broker | 1 |
| Settlement process and costs | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Trouble during payment process | 1 |
| Struggling to pay mortgage | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 0% |
| 2016 | 2 | 100% |
| 2017 | 2 | 100% |
| 2024 | 1 | 100% |
| 2025 | 6 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
ALL WESTERN MORTGAGE has accumulated 13 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2025-12-23, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ALL WESTERN MORTGAGE reports a 84.6% timely-response rate and has closed 84.6% of cases with a written explanation to the consumer. 15.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Improper use of your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ALL WESTERN MORTGAGE: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
ALL WESTERN MORTGAGE has received 13 consumer complaints filed with the Consumer Financial Protection Bureau.
ALL WESTERN MORTGAGE has a 84.6% timely response rate to CFPB complaints.
The most common issue reported against ALL WESTERN MORTGAGE is "Improper use of your report" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.