CFPB · Single-product concentration

All Western Mortgage

23 CFPB complaints · 82.6% in "Mortgage" · top issue Trouble during payment process.

23 CFPB complaints

All Western Mortgage: 82.6% of 23 CFPB complaints sit in "Mortgage". Timely 91.3% · relief 17.4%. Allegations, not findings.

  • Single-product concentration
  • +100% filings 2014 to 2026

CFPB relief outcome brief

CCDB company all-western-mortgage

17.4% relief · 91.3% timely · 23 filings · Mortgage

Nearest relief peer: Bancorpsouth Bank (17.5% relief)

All Western Mortgage (this)17.4%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among All Western Mortgage and nearest filing-volume peers

All Western Mortgage closes 17.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of All Western Mortgage's 23 filings include narrative text

47.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 91.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 17.4%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

All Western Mortgage complaint mix by product

Total complaints: 23

All Western Mortgage complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 23 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 19 complaints (82.6%), resolution 21.1% Mortgage 82.6% Credit reporting: 4 complaints (17.4%), resolution 0.0% Credit reporting 17.4%
  • Mortgage 19 82.6% 21% relief
  • Credit reporting 4 17.4% 0% relief

How All Western Mortgage's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 19
Credit reporting or other personal consumer reports 4

Where All Western Mortgage complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NV
26.1% of this company's filings
NV6CA5TX5CO2TN2AZ2NM1

All Western Mortgage rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
4
+100% vs 2014
02468 201420162017201820202023202420252026 4

Top States

State Complaints
NV 6
CA 5
TX 5
CO 2
TN 2
AZ 2
NM 1

Top Issues

Issue Complaints
Trouble during payment process 5
Closing on a mortgage 4
Applying for a mortgage or refinancing an existing mortgage 4
Improper use of your report 3
Struggling to pay mortgage 1
Incorrect information on your report 1
Settlement process and costs 1
Loan servicing, payments, escrow account 1
Application, originator, mortgage broker 1
Other 1
Loan modification,collection,foreclosure 1

Yearly Trend

Year Complaints Timely
2014 2 0%
2016 2 100%
2017 2 100%
2018 1 100%
2020 1 100%
2023 1 100%
2024 3 100%
2025 7 100%
2026 4 100%

Source: CFPB Consumer Complaint Database

All Western Mortgage filings cluster in one product

All Western Mortgage's 23 logged complaints stay concentrated: only 7 states show a filing. 47.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-02.

All Western Mortgage answers 91.3% of complaints inside the CFPB's tracked window and closes 82.6% with a written explanation. 17.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about All Western Mortgage.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for All Western Mortgage: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for All Western Mortgage (91.3% timely; 17.4% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration