Total complaints
12
Filed since 2014
2026 data Public-data reference. official source
ALCOVA MORTGAGE LLC
12 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
12 consumer complaints filed with the CFPB
This profile shows ALCOVA MORTGAGE LLC's complaint history from CFPB public records. 12 consumers have filed complaints since 2014. The company has a 83.3% timely response rate and has provided relief in 25% of cases.
12
Total Complaints
83.3%
Timely Response
0%
Disputed
25%
Relief Provided
6
States Active
2014
Since
Timely response
83.3%
CFPB-tracked response window
Relief rate
25%
Closed with monetary or non-monetary relief
Timely response rate 83.3%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 25.0%
Industry median
Share closed with monetary or non-monetary relief.
ALCOVA MORTGAGE LLC complaint mix by product
- Mortgage 11 91.7% – 27% relief
- Credit reporting, 1 8.3% – 0% relief
How ALCOVA MORTGAGE LLC's 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 11 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| NC | 3 |
| GA | 3 |
| VA | 2 |
| CO | 1 |
| MD | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 3 |
| Application, originator, mortgage broker | 2 |
| Trouble during payment process | 2 |
| Struggling to pay mortgage | 1 |
| Loan modification,collection,foreclosure | 1 |
| Credit decision / Underwriting | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 1 | 0% |
| 2016 | 2 | 50% |
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2019 | 2 | 100% |
| 2021 | 2 | 100% |
| 2022 | 1 | 100% |
| 2024 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About ALCOVA MORTGAGE LLC
ALCOVA MORTGAGE LLC has accumulated 12 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2024-09-12, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ALCOVA MORTGAGE LLC reports a 83.3% timely-response rate and has closed 58.3% of cases with a written explanation to the consumer. 25% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Closing on a mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ALCOVA MORTGAGE LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does ALCOVA MORTGAGE LLC have?
ALCOVA MORTGAGE LLC has received 12 consumer complaints filed with the Consumer Financial Protection Bureau.
Does ALCOVA MORTGAGE LLC respond to complaints on time?
ALCOVA MORTGAGE LLC has a 83.3% timely response rate to CFPB complaints.
What is the most common complaint about ALCOVA MORTGAGE LLC?
The most common issue reported against ALCOVA MORTGAGE LLC is "Closing on a mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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