CFPB · Single-product concentration
Alcova Mortgage LLC
14 CFPB complaints · 85.7% in "Mortgage" · top issue Closing on a mortgage.
Alcova Mortgage LLC: 85.7% of 14 CFPB complaints sit in "Mortgage". Timely 85.7% · relief 21.4%. Allegations, not findings.
- Single-product concentration
- 0% filings 2014 to 2026
CFPB relief outcome brief
CCDB company alcova-mortgage-llc
21.4% relief · 85.7% timely · 14 filings · Mortgage
Same-product relief peers
Nearest relief peer: Tcf Financial Corporation (21.5% relief)
Alcova Mortgage LLC closes 21.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Alcova Mortgage LLC's 14 filings include narrative text
42.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Alcova Mortgage LLC complaint mix by product
- Mortgage 12 85.7% – 25% relief
- Credit reporting 1 7.1% – 0% relief
- Credit reporting, 1 7.1% – 0% relief
How Alcova Mortgage LLC's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 12 |
| Credit reporting or other personal consumer reports | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Alcova Mortgage LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- VA
- 28.6% of this company's filings
Alcova Mortgage LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| VA | 4 |
| NC | 3 |
| GA | 3 |
| CO | 1 |
| MD | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 3 |
| Trouble during payment process | 3 |
| Improper use of your report | 2 |
| Application, originator, mortgage broker | 2 |
| Struggling to pay mortgage | 1 |
| Loan modification,collection,foreclosure | 1 |
| Credit decision / Underwriting | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 1 | 0% |
| 2016 | 2 | 50% |
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2019 | 2 | 100% |
| 2021 | 3 | 100% |
| 2022 | 1 | 100% |
| 2024 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Alcova Mortgage LLC filings cluster in one product
Alcova Mortgage LLC's 14 logged complaints stay concentrated: only 6 states show a filing. 42.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-05-07.
Alcova Mortgage LLC answers 85.7% of complaints inside the CFPB's tracked window and closes 64.3% with a written explanation. 21.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Alcova Mortgage LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Alcova Mortgage LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 14.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 85.7%.
- Thunderbird Collection Specialists, Inc. Δ 0.0 pts · 203 complaints 85.7%timely
- AMCOL Systems, Inc. Δ 0.1 pts · 692 complaints 85.8%timely
- LTD Financial Services, L.P. Δ 0.2 pts · 427 complaints 85.9%timely
- Neighborhood Assistance Corporation of America ("NACA") Δ 0.2 pts · 145 complaints 85.5%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Alcova Mortgage LLC (85.7% timely; 21.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration