CFPB · Mid-pack CFPB posture
Action Finance Inc.
13 CFPB complaints · 1 states · top issue Took or threatened to take negative or legal action.
Action Finance Inc. has 13 consumer complaints in the CFPB public database. Timely response is 100%; 15.4% closed with relief; top product Debt collection. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- 0% filings 2017 to 2026
CFPB relief outcome brief
CCDB company action-finance-inc
15.4% relief · 100% timely · 13 filings · Debt collection
Same-product relief peers
Nearest relief peer: DFC Global Corp. (15.3% relief)
Action Finance Inc. closes 15.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 13 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Action Finance Inc. complaint mix by product
- Debt collection 6 46.2% – 0% relief
- Credit reporting 3 23.1% – 0% relief
- Payday loan, 3 23.1% – 67% relief
- Payday loan, 1 7.7% – 0% relief
How Action Finance Inc.'s 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 6 |
| Credit reporting or other personal consumer reports | 3 |
| Payday loan, title loan, or personal loan | 3 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Action Finance Inc. complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2017
Top States
| State | Complaints |
|---|---|
| TX | 13 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 3 |
| Improper use of your report | 2 |
| Written notification about debt | 2 |
| Struggling to pay your loan | 2 |
| Problem when making payments | 1 |
| Incorrect information on your report | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2018 | 2 | 100% |
| 2020 | 2 | 100% |
| 2024 | 1 | 100% |
| 2025 | 6 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Action Finance Inc.
Action Finance Inc.'s 13 logged complaints stay concentrated: only 1 state shows a filing. Only 23.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2017 through 2026-03-16.
Action Finance Inc. answers 100% of complaints inside the CFPB's tracked window and closes 84.6% with a written explanation. 15.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Action Finance Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Action Finance Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 13.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Action Finance Inc. (100% timely; 15.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture