CFPB · Diversified product mix

CARS Acquisition, LLC

132 CFPB complaints · diversified mix (top product 34.8%) · top issue Incorrect information on your report.

132 CFPB complaints

CARS Acquisition, LLC: top product "Credit reporting or other personal consumer reports" is only 34.8% of 132 - multi-bucket mix. Timely 97% · relief 12.9%. Allegations, not findings.

  • Diversified product mix
  • +1900% filings 2015 to 2026

CFPB relief outcome brief

CCDB company cars-acquisition-llc

12.9% relief · 97% timely · 132 filings · Credit reporting or other personal consumer reports

Nearest relief peer: Oportun Financial Corporation (12% relief)

CARS Acquisition, LLC (this)12.9%Acra Intermediate Holdings, …47%Home Bancshares, Inc.6.1%State Home Mortgage0.8%United Accounts, Inc.13.6%
Closed-with-relief % among CARS Acquisition, LLC and nearest filing-volume peers

CARS Acquisition, LLC closes 12.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of CARS Acquisition, LLC's 132 filings include narrative text

42.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 97.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 12.9%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

CARS Acquisition, LLC complaint mix by product

Total complaints: 132

CARS Acquisition, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 132 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 46 complaints (34.8%), resolution 13.0% Credit reporting 34.8% Vehicle loan: 44 complaints (33.3%), resolution 11.4% Vehicle loan 33.3% Debt collection: 28 complaints (21.2%), resolution 21.4% Debt collection 21.2% Credit reporting,: 9 complaints (6.8%), resolution 0.0% Credit reporting, 6.8% Consumer Loan: 4 complaints (3.0%), resolution 0.0% Payday loan,: 1 complaints (0.8%), resolution 0.0%
  • Credit reporting 46 34.8% 13% relief
  • Vehicle loan 44 33.3% 11% relief
  • Debt collection 28 21.2% 21% relief
  • Credit reporting, 9 6.8% 0% relief
  • Consumer Loan 4 3.0% 0% relief
  • Payday loan, 1 0.8% 0% relief

How CARS Acquisition, LLC's 132 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 46
Vehicle loan or lease 44
Debt collection 28
Credit reporting, credit repair services, or other personal consumer reports 9
Consumer Loan 4
Payday loan, title loan, or personal loan 1

Where CARS Acquisition, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
16.7% of this company's filings
FL22TX17SC13GA12NC9AL9LA8NV6

CARS Acquisition, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
20
+1900% vs 2015
010203040 201520162017201820192020202120222023202420252026 20

Top States

State Complaints
FL 22
TX 17
SC 13
GA 12
NC 9
AL 9
LA 8
NV 6
AZ 5
NY 4
NM 4
MD 3
MO 3
VA 3
CO 2
NJ 2
IL 2
MP 1
OH 1
IN 1

Top Issues

Issue Complaints
Incorrect information on your report 37
Managing the loan or lease 20
Improper use of your report 14
Attempts to collect debt not owed 12
Problem with a company's investigation into an existing problem 8
Took or threatened to take negative or legal action 7
Struggling to pay your loan 5
Problems at the end of the loan or lease 5
Getting a loan or lease 5
Written notification about debt 4
Problems when you are unable to pay 3
Repossession 2
Problem with a credit reporting company's investigation into an existing problem 2
Unable to get your credit report or credit score 1
Communication tactics 1
Credit monitoring or identity theft protection services 1
Taking out the loan or lease 1
Cont'd attempts collect debt not owed 1
Disclosure verification of debt 1
False statements or representation 1

Yearly Trend

Year Complaints Timely
2015 1 0%
2016 3 100%
2017 2 100%
2018 5 100%
2019 5 100%
2020 9 100%
2021 9 100%
2022 10 90%
2023 11 90.9%
2024 25 100%
2025 32 100%
2026 20 95%

Source: CFPB Consumer Complaint Database

CARS Acquisition, LLC spreads across product buckets

CARS Acquisition, LLC's 132 logged complaints stay concentrated: only 24 states show a filing. 42.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-23.

CARS Acquisition, LLC answers 97% of complaints inside the CFPB's tracked window and closes 85.6% with a written explanation. 12.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CARS Acquisition, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for CARS Acquisition, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for CARS Acquisition, LLC (97% timely; 12.9% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix