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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
17 U.S.C. 101 et seq. ; 15 U.S.C. 1051 et seq. prohibiting the unauthorized commercial use of protected names and works ; Relevant Common Law Principles : See Marbury v. Madison 1
17.46 ( b ) ( 7 ) 18
17.50 ( a ) ( 3 ) ) due to lack of permissible purpose 4
17.50 ( a ) ( 3 ) for reporting inaccurate employment details without verification or consent. 2
17.50 Request : REMOVE AND BLOCK THIS ACCOUNT IMMEDIATELY. 6
1700 G. Street NW 2
171 F.3d 1197 ( 9th Cir. 1999 ) that sending notice to the last known address suffices is misplaced because XXXX XXXX was not residing at that address. In sum 1
1717 1
175-76 ( W.D.N.Y.1988 WELLS FARGO gave no value to any security and have no attachment and enforceability of a secured interest in accordance with UCC 9 203 ( b ) ; WELLS FARGO have no original contract or promissory note ; FOR THE RECORD 1
1770 ( a ) ( 14 ) as they constitute false and misleading information 1
1770 ( a ) ( 14 ) due to inaccurate reporting and multiple violations of law. This account must be corrected immediately 9
1770 ( a ) ( 14 ) due to lack of permissible purpose 9
17708.03. All of these relate to the requirement for foreign entities to register with the California Secretary of State if they conduct intrastate business '' within California. XXXX XXXX abuses international commerce laws. He uses XXXX registered company and XXXX XXXX XXXX XXXX : Companies within XXXX Free Zones are generally restricted to operations within the designated free zone area. The California XXXX XXXX aims to regulate and control the activities of foreign entities within the state. XXXX XXXX Zones are established to attract foreign investment 1
17708.03. all relate to the requirement for foreign entities to register with the California Secretary of State if they are conducting intrastate business '' within California XXXX XXXX XXXX registers XXXX 1
1785.16.1 1
1785.25 ( a ) Privacy Act of 1974 ( 5 U.S.C. 552a ),,Lendmark Financial Services,CA,94610,Older American 1
1785.25 ( a ) Privacy Act of 1974 ( 5 U.S.C. 552a ),Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
1788.102 ( b ) 5
17A 1
17cfr424 3
18 1
18 % 1
18 U.S. Code 1038 2
18 U.S. Code 201 - Bribery of public officials and witnesses. 2
18 U.S. Code 242 Reconsideration : Open end consumer credit card pursuant to 15 U.S.C.1602 ( m ) with maximum allowable by the applicable law 1
18 U.S. Code 8 ). 2
18 U.S. Code 894 - Collection of extensions of credit by extortionate means 8 U.S. Code 1324c - Penalties for document fraud 1
18 U.S.C. 1001 NOTICE OF PENDING LITIGATION SEEKING RELIEF AND MONETARY DAMAGES UNDER FCRA SECTION 616 & SECTION 617 Despite three written requests 2
18 U.S.C. 1001 NOTICE OF PENDING LITIGATION SEEKING RELIEF AND MONETARY DAMAGES UNDER FCRA SECTION 616 & SECTION 617 Despite XXXX written requests 1
18 U.S.C. 1001,,EQUIFAX 4
18 U.S.C. 1001,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,95842,,Consent provided,Web,2024-06-14,Closed with explanation,Yes,N/A,9260984 1
18 U.S.C. 1001,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,604XX,,Consent provided,Web,2024-07-24,Closed with explanation,Yes,N/A,9603392 1
18 U.S.C. 1001,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IN,460XX,,Consent provided,Web,2024-06-06,Closed with non-monetary relief,Yes,N/A,9196274 1
18 U.S.C. 1001,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 3
18 U.S.C. 1028 : - Fraudulent account opening ( XXXX ) - Unauthorized loan application - Identity theft evidence provided to NFCU and XXXX enforcement UNAUTHORIZED ACCESS TO MINORS ' ACCOUNTS : The severity of this security breach is significantly amplified by the unauthorized access to and exploitation of minor children 's accounts : 1. Children 's Online Privacy Protection Act ( COPPA ) Implications : - Fraudsters gained unauthorized access to minor children 's XXXX XXXX accounts- NFCU failed to protect financial information of minors - Violation of 15 U.S.C. 6501-6506 regarding children 's private information 2. Scope of Compromise : - Unauthorized access to parent 's XXXX XXXX enabled access to family accounts- Minor children 's financial accounts were exploited for fraudulent transfers- Created additional emotional distress as this occurred during children 's attempt to purchase birthday gifts 3. Enhanced Security Obligations : - Financial institutions have heightened responsibility to protect minors ' accounts - NFCU failed to detect suspicious patterns involving children 's accounts - No additional verification attempted for transactions involving minors ' accounts AGGRAVATING FACTORS : 1. Timing and Circumstances : - Fraud occurred during family birthday celebration - Children were actively attempting to purchase birthday gifts at time of compromise - Emotional impact on minors witnessing financial exploitation - First full paycheck after XXXX XXXX XXXX was stolen 2. Pattern of Security Failures : - Breach extended beyond primary account to family members - Multiple layers of security compromised simultaneously - Failure to detect unusual pattern of transfers between adult and minor accounts - No enhanced verification for transactions involving minors ' accounts FACTS SUPPORTING VIOLATION CLAIMS : 1. Immediate Reporting and Documentation : - Fraud occurred XX/XX/XXXX 1
18 U.S.C. 1028A 1
18 U.S.C. 1028A ( aggravated identity theft ) 3
18 U.S.C. 1962 1
18 U.S.C. 241 1
18 US code 1028A- Aggravated Identity Theft 9
18 USC 1001 3
18 usc 1028A Unauthorized Accounts : Midland Credit Management 1
18 USC 8 14
18 USC 894 is a federal statute that prohibits the use of extortionate means to collect or attempt to collect credit extensions 1
18 yrs of payments 1
180 '' or the exact date of first delinquent. 1
180 ... then they inflate balances or include repossession remarks and statuses which do not apply ... yet all are verified and accurate! I have all monthly credit reports showing actual creditor reporting - and Experian updates. 1
180 days past due 1
180 days past due ( XXXX XXXX ) I am disputing the accuracy of these late payments and past-due statuses. I respectfully request that you investigate the following : - Provide complete payment history and documentation to support these late payment claims. 2
180 days past due ( XXXXXXXX XXXX ) I am disputing the accuracy of these late payments and past-due statuses. I respectfully request that you investigate the following : - Provide complete payment history and documentation to support these late payment claims. 2

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.