CFPB · Single-product concentration
Cornerstone Home Mortgage
3 CFPB complaints · 100% in "Mortgage" · top issue Application, originator, mortgage broker.
Cornerstone Home Mortgage: 100% of 3 CFPB complaints sit in "Mortgage". Timely 66.7% · relief 66.7%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2026
CFPB relief outcome brief
CCDB company cornerstone-home-mortgage
66.7% relief · 66.7% timely · 3 filings · Mortgage
Same-product relief peers
Nearest relief peer: Stonegate Mortgage Corporation (58.9% relief)
Cornerstone Home Mortgage closes 66.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cornerstone Home Mortgage complaint mix by product
- Mortgage 3 100.0% – 67% relief
How Cornerstone Home Mortgage's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 3 |
Concentrated filing states for Cornerstone Home Mortgage
Top states by attributed CFPB complaint volume for this company
- Leading state
- VA
- 66.7% of this company's filings
Cornerstone Home Mortgage complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| VA | 2 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 2 |
| Closing on a mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2016 | 1 | 100% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Cornerstone Home Mortgage filings cluster in one product
Cornerstone Home Mortgage's 3 logged complaints stay concentrated: only 2 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-05-30.
Cornerstone Home Mortgage answers 66.7% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 66.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cornerstone Home Mortgage.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cornerstone Home Mortgage: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 66.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cornerstone Home Mortgage (66.7% timely; 66.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration