CFPB · Single-product concentration
Cornerstone Mortgage, Inc.
12 CFPB complaints · 100% in "Mortgage" · top issue Loan servicing, payments, escrow account.
Cornerstone Mortgage, Inc.: 100% of 12 CFPB complaints sit in "Mortgage". Timely 75% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2012 to 2023
CFPB relief outcome brief
CCDB company cornerstone-mortgage-inc
0% relief · 75% timely · 12 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Cornerstone Mortgage, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 12 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cornerstone Mortgage, Inc. complaint mix by product
- Mortgage 12 100.0% – 0% relief
How Cornerstone Mortgage, Inc.'s 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 12 |
Concentrated filing states for Cornerstone Mortgage, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- MO
- 58.3% of this company's filings
Cornerstone Mortgage, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2023
- 1
- 0% vs 2012
Top States
| State | Complaints |
|---|---|
| MO | 7 |
| KS | 4 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 4 |
| Loan modification,collection,foreclosure | 2 |
| Application, originator, mortgage broker | 2 |
| Trouble during payment process | 2 |
| Closing on a mortgage | 1 |
| Credit decision / Underwriting | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 2 | 100% |
| 2014 | 1 | 100% |
| 2015 | 1 | 0% |
| 2016 | 4 | 100% |
| 2017 | 2 | 50% |
| 2023 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Cornerstone Mortgage, Inc. filings cluster in one product
Cornerstone Mortgage, Inc.'s 12 logged complaints stay concentrated: only 3 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2023-08-22.
Cornerstone Mortgage, Inc. answers 75% of complaints inside the CFPB's tracked window and closes 91.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cornerstone Mortgage, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cornerstone Mortgage, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 12.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 75%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cornerstone Mortgage, Inc. (75% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration