CFPB · Single-product concentration

Cooper Health System

11 CFPB complaints · 100% in "Debt collection" · top issue Attempts to collect debt not owed.

11 CFPB complaints

Cooper Health System: 100% of 11 CFPB complaints sit in "Debt collection". Timely 90.9% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +200% filings 2015 to 2018

CFPB relief outcome brief

CCDB company cooper-health-system

0% relief · 90.9% timely · 11 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Cooper Health System (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Cooper Health System and nearest filing-volume peers

Cooper Health System closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 11 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 90.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Cooper Health System complaint mix by product

Total complaints: 11

Cooper Health System complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 11 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 11 complaints (100.0%), resolution 0.0% Debt collection 100.0%
  • Debt collection 11 100.0% 0% relief

How Cooper Health System's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 11

Concentrated filing states for Cooper Health System

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NJ
81.8% of this company's filings
NJ9PA2

Cooper Health System rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2018
3
+200% vs 2015
02468 2015201620172018 3

Top States

State Complaints
NJ 9
PA 2

Top Issues

Issue Complaints
Attempts to collect debt not owed 6
Cont'd attempts collect debt not owed 2
Disclosure verification of debt 1
Communication tactics 1
Written notification about debt 1

Yearly Trend

Year Complaints Timely
2015 1 100%
2016 1 100%
2017 6 83.3%
2018 3 100%

Source: CFPB Consumer Complaint Database

Cooper Health System filings cluster in one product

Cooper Health System's 11 logged complaints stay concentrated: only 2 states show a filing. Only 18.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2015 through 2018-01-24.

Cooper Health System answers 90.9% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cooper Health System.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Cooper Health System: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Cooper Health System (90.9% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration