Courtesy Finance LLC
23 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Courtesy Finance LLC complaint mix by product
- Credit reporting 9 39.1% – 0% relief
- Debt collection 7 30.4% – 0% relief
- Payday loan, 3 13.0% – 0% relief
- Payday loan, 2 8.7% – 0% relief
- Consumer Loan 1 4.3% – 0% relief
- Credit reporting, 1 4.3% – 0% relief
How Courtesy Finance LLC's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 9 |
| Debt collection | 7 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Payday loan, title loan, or personal loan | 2 |
| Consumer Loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| GA | 17 |
| TN | 4 |
| CA | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 6 |
| Problem with a company's investigation into an existing problem | 3 |
| Attempts to collect debt not owed | 3 |
| Improper use of your report | 2 |
| Communication tactics | 2 |
| Struggling to pay your loan | 2 |
| Took or threatened to take negative or legal action | 2 |
| Problem with additional add-on products or services | 1 |
| Managing the loan or lease | 1 |
| Problem when making payments | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 1 | 100% |
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2022 | 1 | 100% |
| 2023 | 1 | 100% |
| 2024 | 2 | 100% |
| 2025 | 10 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Courtesy Finance LLC
Courtesy Finance LLC's 23 logged complaints stay concentrated: only 4 states show a filing on record. Only 30.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2016 through 2026-05-05.
Courtesy Finance LLC answers 100% of complaints inside the CFPB's tracked window and closes 95.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Courtesy Finance LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Courtesy Finance LLC have?
23, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Courtesy Finance LLC respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Courtesy Finance LLC?
"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.